Restaurant General Manager | Norcross, GA

Job Description

Job Description

We are seeking a dynamic and experienced General Manager to lead the team of a Casual Steakhouse. In this role, you will be responsible for managing all aspects of the restaurant's operations, ensuring customer satisfaction, and driving profitability.

Responsibilities :

• Operational Excellence : Oversee the day-to-day operations of the restaurant, including but not limited to, food preparation, service, cleanliness, and overall guest experience. Ensure compliance with health and safety regulations, company policies, and industry standards.
• Team Leadership : Recruit, train, and develop a high-performing team of restaurant staff. Provide ongoing coaching and performance feedback to motivate and inspire team members to deliver exceptional service. Foster a positive work environment that encourages collaboration, teamwork, and personal growth.
• Customer Service : Set a high standard for customer service and lead by example. Interact with guests to ensure their satisfaction, promptly address any concerns or complaints, and exceed their expectations. Cultivate a culture of hospitality and ensure a welcoming and enjoyable dining experience for all patrons.
• Financial Management : Monitor and analyze key financial metrics, including sales, costs, and profitability. Develop and implement strategies to maximize revenue, control expenses, and achieve financial targets. Responsible for inventory management, purchasing, and cost control initiatives.
• Quality Control : Ensure consistent food quality, presentation, and adherence to recipes and standards. Conduct regular food safety and quality inspections.
• Staff Training and Development : Implement comprehensive training programs to ensure that all employees are properly trained on service standards, menu knowledge, and operational procedures. Foster a culture of continuous learning and professional development.

Job Benefits :

Requirements :

If you are a results-driven leader with a passion for the restaurant industry and a track record of success, we would like to hear from you.

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