Client Success Director

A company is looking for a Client Success Director, Salesforce Practice.

Key Responsibilities

Manage a portfolio of 5-10 accounts, overseeing client relationships, renewals, and expansion opportunities

Lead a Client Success team covering 10-15 accounts per team member, providing support and guidance

Develop Client Success Plans and conduct business reviews for direct accounts while ensuring operational excellence

Required Qualifications

Bachelor's degree; advanced degree preferred

8+ years of experience in account management, client success, or consulting, with at least 3 years in a leadership role

In-depth experience with the Salesforce platform ecosystem

Proven track record managing a $5M+ portfolio

Strong leadership skills with experience in managing client-facing teams