Full Time Bilingual Legal Intake Specialist - Nashville

Full Time Bilingual Legal Intake Specialist - Nashville

At Legal Intake Professionals, we are seeking motivated and empathetic individuals to join our growing team as Intake Specialists! Your role would be to establish the firm's relationship with potential clients by handling a high volume of incoming as outlined in training. This is an in-office position.

As a liaison between our personal injury law firm clients and their potential customers, you'll be the first point of contact for people often going through a difficult time, so empathy, accuracy, and communication skills are vital. Your professionalism, compassion, and patience will set the tone for every interaction. At Legal Intake Professionals, we pride ourselves on delivering the highest level of customer satisfaction by focusing on the specific needs of our clients and their customers.

Our company serves a wide range of clients, so the ability to speak a second language, especially Spanish, is a requirement. Previous customer service experience is a bonus! We are committed to training the right candidate on all our systems and procedures.

To be successful in this role, you must have :

• Good verbal and written communication skills, specifically : spelling, grammar, and diction
• A professional phone voice that shows customer care and concern
• Active-listening skills to ensure client information is gathered correctly and fully
• The ability to ask appropriate questions
• The ability to converse with various personalities and to collect pertinent details to determine viability of their claims
• Accurate and fast typing skills
• PC / Computer skills in a Microsoft Windows environment
• A flexible schedule, including nights, weekends, and holidays
• A High School Diploma or GED, and must be 18 years of age
• The ability to speak, read, and write in Spanish and English

Join a company where your future is our priority. We are seeking team members who are passionate about building a lasting career and a stable future. Our Employee Stock Ownership Plan (ESOP) and excellent retirement benefits are designed to help you build wealth and security alongside us.

Our benefits for Full Time Employees include :

Compensation : $20 / Hour with perfect attendance. Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour.

Shifts Offered :

Training starts on 11 / 27 / 25, Monday-Friday 8am-5pm CST, for two weeks : one week of classroom training and one week of Training Bay. Permanent schedule will go in effect Sunday, 11 / 30 / 25.

Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity Apply Today!