Talent.com
No se aceptan más aplicaciones
Product Support Manager, gUP, Shopping Support Operations

Product Support Manager, gUP, Shopping Support Operations

Colorado StaffingBoulder, CO, US
Hace 3 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Product Support Manager

Product Support Manager, gUP, Shopping Support Operations. Locations : Atlanta, GA, USA; New York, NY, USA; San Francisco, CA, USA; Sunnyvale, CA, USA; Boulder, CO, USA.

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Minimum qualifications :

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in a project management or a customer-facing role.

Preferred qualifications :

  • Experience in operations management or product support.
  • Experience in leading and collaborating efforts that span multiple teams and functions.
  • Ability to distill complexity into simplicity, draw insights from data, and recommend and execute a path forward.
  • Ability to manage through change, demonstrating a degree of comfort with ambiguity.
  • Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. To learn more about gTech, check out our video.

    The US base salary range for this full-time position is $110,000-$157,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

    Responsibilities :

  • Drive operational and cost efficiencies via support workflow optimizations.
  • Partner with product-facing Product Support Managers (PSMs) to provide support-driven insights into the product experience, and building better self-serve solutions for users.
  • Manage complex and time-sensitive support escalations.
  • Own agent-facing support documentation and agent training for Google's Shopping products, including Google Business Profile.
  • Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights : workplace discrimination is illegal, Belonging at Google, and How we hire. If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

    Crear una alerta de empleo para esta búsqueda

    Product Support Manager • Boulder, CO, US

    Ofertas relacionadas
    • Oferta promocionada
    Product Manager - Enrichment

    Product Manager - Enrichment

    RelativityDenver, Colorado, United States
    A tiempo completo
    AtRelativity, we make software to help users organize data, discover the truth, and act on it.Our e-discovery platform is used by more than 13,000 organizations around the world to manage large vol...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Product Support Engineer (SHIFT : Saturday - Wednesday, 8AM-5PM CT)

    Product Support Engineer (SHIFT : Saturday - Wednesday, 8AM-5PM CT)

    Workiva, Inc.Denver, Colorado, United States
    A tiempo completo
    Must be available to work Saturday through Wednesday from 8am - 5pm CT.This Product Support Engineer (PSE) provides comprehensive support to Workiva customers, addressing both content integration n...Mostrar másÚltima actualización: hace 4 días
    • Oferta promocionada
    Senior Customer Support Manager

    Senior Customer Support Manager

    VirtualVocationsBoulder, Colorado, United States
    A tiempo completo
    A company is looking for a Senior Manager of Customer Support.Key Responsibilities Manage support queues across multiple channels and coordinate with cross-functional teams to resolve customer is...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Lead Product Manager - Growth & Operations

    Lead Product Manager - Growth & Operations

    Colorado StaffingDenver, CO, US
    A tiempo completo
    Lead Product Manager - Growth & Operations.Become a part of our caring community and help us put health first.Our brokerage business is poised to advance the industry in how digital can be used to ...Mostrar másÚltima actualización: hace 3 días
    • Oferta promocionada
    • Nueva oferta
    Product Engineering : Lead Product Manager

    Product Engineering : Lead Product Manager

    Denver StaffingDenver, CO, US
    A tiempo completo
    A Lead Product Manager is an expert individual contributor responsible for ensuring a product's value and viability within a product line. This role involves leading empowered, cross-functional prod...Mostrar másÚltima actualización: hace 6 horas
    • Oferta promocionada
    Group Product Manager

    Group Product Manager

    SovrnBoulder, CO, US
    A tiempo completo
    Every interesting company solves essential problems for other people.Sovrn is a Software and Data business that helps Open Web businesses remain independent. We help them understand their business b...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Associate Product Manager

    Associate Product Manager

    Western UnionDenver, CO, United States
    A tiempo completo
    Associate Product Manager - Denver, CO.Are you passionate about Product Management in FinTech? Do you have experience delivering digital products that delight consumers and add business value? If y...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Retail Operations Customer Support - Bilingual

    Retail Operations Customer Support - Bilingual

    Colorado StaffingDenver, CO, US
    A tiempo completo
    Retail Operations Customer Support - Bilingual.We are hiring a customer service oriented, bilingual (Spanish / English) and highly organized individual to be part of our Retail Operations Support Tea...Mostrar másÚltima actualización: hace 10 días
    • Oferta promocionada
    Product Solutions Engineer, Shopping Tools and Engineering, gUP

    Product Solutions Engineer, Shopping Tools and Engineering, gUP

    Colorado StaffingBoulder, CO, United States
    A tiempo completo
    In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and con...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Product Support Specialist

    Product Support Specialist

    US Tech SolutionsBoulder, CO, US
    A tiempo completo
    We're an operational team that focuses on delivering excellent customer care and providing support for consumers when they need us. We represent the voice of the consumer and work closely with cross...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    • Nueva oferta
    Product Manager, Product Operations

    Product Manager, Product Operations

    Davita Inc.Denver, CO, United States
    A tiempo completo
    St, Denver, Colorado, 80202-5117, United States of America.DaVita is a leading provider of dialysis services for patients suffering from chronic kidney failure, operating more than 3,100 dialysis c...Mostrar másÚltima actualización: hace 9 horas
    • Oferta promocionada
    Product Manager

    Product Manager

    Apex SystemsGreenwood Village, CO, United States
    A tiempo completo
    Apex Systems is currently hiring a.Product Manager (Customer-Facing Web Applications).Long term, open ended contract.Are you a strategic thinker who thrives in fast-paced, cross-functional environm...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    Program Support Specialist

    Program Support Specialist

    Access Data Consulting CorporationWestminster, CO, US
    A tiempo completo
    Hybrid – Onsite 4 days per week (North America-based, with global collaboration).Program Manager, Product Enablement.Product Enablement Program Manager. Product & Industry Certification (P...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    Bilingual Spanish Sales Support Specialist

    Bilingual Spanish Sales Support Specialist

    CampusPointWestminster, CO, US
    Indefinido
    Our client is an industrial technology company that concentrates on helping the world work better.Their technology enables jobs to be done more precisely and accurately, allowing people to build, c...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Product Manager ITIL

    Product Manager ITIL

    PeopleCertDenver, CO, US
    A tiempo completo
    Product Manager For Itil Portfolio.Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry wi...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    • Nueva oferta
    Senior Product Manager - Growth Incentives

    Senior Product Manager - Growth Incentives

    Denver StaffingDenver, CO, US
    A tiempo completo
    Coinbase Incentives Product Manager.Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious oppor...Mostrar másÚltima actualización: hace 6 horas
    • Oferta promocionada
    Product Manager, Notifications & Engagement Channels

    Product Manager, Notifications & Engagement Channels

    Western UnionDenver, CO, United States
    A tiempo completo
    Product Manager - Notifications & Engagement Channels.Are you customer obsessed and passionate about building products and experiences that support the financial needs of a global population? How a...Mostrar másÚltima actualización: hace 15 días
    • Oferta promocionada
    Product Enablement Manager

    Product Enablement Manager

    PoppuloDenver, CO, US
    A tiempo completo
    Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we're working on what's next in communications and workpl...Mostrar másÚltima actualización: hace más de 30 días