Patient Access Representative

A company is looking for a Patient Access Representative-Intermediate.

Key Responsibilities

Handle a high volume of patient and clinical business calls, averaging 60-65 calls per day

Complete registration of new patients and schedule appointments following clinic guidelines

Assist patients with inquiries, medication refill requests, and resolve escalated issues

Required Qualifications

One (1) year of customer service experience

One (1) year of experience in a healthcare and / or clinical setting

High school graduate or equivalent

Bilingual is preferred, but not required

Basic knowledge of Microsoft Office Suite