Sr. Global Business Process Owner Custom Operations

Global Business Process Owner (BPO)

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you'll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you'll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD.

We are seeking a highly experienced Global Business Process Owner (BPO) to lead the strategy, design, and enablement customization processes across our enterprise. This role is critical in driving transformation through SAP S / 4HANA, ensuring data integrity, seamless integration, and measurable business outcomes that enable operational efficiency, scalability, and alignment to YETI's growth objectives. The ideal candidate brings experience in global process leadership, ERP transformation, and stakeholder influence across business and IT. Customization at YETI is defined as a post production value added service to decorate YETI products through unique offerings across channels.

Key Responsibilities :

• Drive significant improvements in the systems, tools, and processes used to run and manage a global Customization business focused on predictability of outcomes and clear ownership with VAS partners.
• Develop and maintain a comprehensive product strategy and roadmap for data and systems engineering initiatives that align with the company's overall goals and objectives in this space.
• Partners with key stakeholders, including business leaders, data scientists, analysts, and other IT teams to gather requirements, define product features, and prioritize the product backlog.
• Partners with business and product team manager on resource needs / issues and release decisions.
• Ensures change management to support business readiness for rolling out new capabilities.
• Be the business architect for building a scalable mature state for Customization at YETI for next 5 years.
• Serve as a voice outside the team to represent the product capabilities and value.
• Own key decisions for the global design, governance, and continuous improvement of the end-to-end global Customization.
• Serve as stakeholder in pricing, order management, and business deal (i.e. licensing) processes and define the unique manufacturing, fulfillment, and customer experience involved in these processes.
• Champion an enterprise-first mindset across regions and functions.
• Influence and align senior business leaders, IT partners, and global teams.
• Facilitate decision-making forums and governance structures to support process evolution.
• Communicate complex concepts clearly and effectively to diverse audiences.
• Establish KPIs and success metrics to measure process effectiveness and adoption.

Qualifications :