Diagnostics Repair Strategy Program Manager

Job Description

Diagnostics Repair Strategy Program Manager

Location : Lisle, IL 60532

Schedule : Onsite, 1-2 year contract

Pay Range : $63 / hour, with 2 weeks PTO and Medical Insurance

Overview :

The Diagnostics Repair Strategy Program Manager plays a critical role in shaping diagnostic capabilities during New Product Development. This individual ensures serviceability is protected and that new components are diagnosable. The role involves close collaboration with our client's R&D and Service Solutions teams to uphold diagnostic standards and drive repair strategy excellence.

Key Responsibilities :

• Lead diagnostic strategy development for new vehicle programs.
• Participate in concept sheet reviews.
• Define and document diagnostic standards.
• Create presentations to communicate risks, issues, and timeline adherence.
• Support current production initiatives to reduce warranty spend through diagnostic optimization.
• Collaborate cross-functionally with product development, service engineering, and field teams.
• Conduct competitive and internal service benchmarking :
• Review internal and external best practices.
• Perform on-vehicle evaluations and service repair time benchmarking.
• Integrate benchmarking insights into repair strategies.

Required Skills :

Desired Skills :

Minimum Qualifications :