Senior Loan Operations Manager

Job Description

Job Description

Position Summary : We are seeking a highly organized and detail-oriented Senior Loan Operations Manager (CLS) to oversee the daily operations and administration of the Bank’s commercial loan portfolio. This position plays a critical role in ensuring the accurate setup, servicing, and ongoing maintenance of commercial credit facilities while upholding regulatory compliance and operational excellence. The ideal candidate brings a strong background in commercial banking operations, exceptional leadership skills, and a commitment to delivering superior internal and external client service. This person also has the ability to attract and recruit top-talent to their team.

Key Responsibilities :

Loan Servicing & Administration

• Manage all aspects of the commercial loan servicing life cycle, including loan boarding, payment processing, rate adjustments, renewals, and payoff activities utilizing the FIS-CLS (formerly ACBS) core banking system.
• Ensure accuracy and completeness of loan documentation and data input into the core banking system.
• Oversee collateral tracking, covenant compliance, escrow management, and insurance monitoring for all commercial credit facilities.
• Coordinate the resolution of exceptions, discrepancies, or operational issues promptly and effectively.

Compliance & Risk Management

Process Optimization & Reporting

Team Leadership & Collaboration

Skills and Experience :

Position Type :

This position is a full-time, exempt position. Typical work hours are Monday through Friday, 8 : 00am to 5 : 00pm.

Direct Reports :

This position is responsible for managing direct reports.

Travel :

Some travel is expected for this position.