Quality Engineer

Job Description :

ITW Commercial Construction is a leading manufacturer with a proven history of creating innovative fastening solutions used by professional commercial contractors in concrete anchoring and flooring, drywall, metal building, fire protection, plumbing, electrical, and HVAC applications. We take pride in our commitment to being a customer-centric organization with operational excellence, superior service, and new product development that has guided the company through decades of growth by meeting the ever-changing needs of the commercial construction industry. Focusing on the needs of our end-users enables us to customize our product offering and service based on their requirements. ITW Commercial Construction encompasses the leading brands of Buildex (Teks, Sammys), Red Head (TruBolt, Tapcon), Ramset (Trakfast), and PNA (Diamond Dowel), with a history dating back to 1910.

ITW Commercial Construction North America is seeking a Quality Assurance Engineer. This role supports all facets of quality engineering and supplier development. The person will be involved in the CBI (Customer Back Innovation) process, inspecting, testing, and auditing regular production as well as products related to field application difficulties. Responsibilities include investigating, analyzing, and resolving quality problems, identifying trends, conducting audits, and leading continuous improvement projects with manufacturing teams and supply base. The position reports to the North America Quality Manager.

Successful candidates will interface with plant management to ensure quality improvement activities align with operational objectives, develop and maintain a supplier quality program, and coordinate improvement activities across teams. The role involves resolving product quality concerns, supporting continuous improvement activities based on CBI, and representing hands-on activities such as testing, inspection, and audits, which will comprise 30-50% of the workload.

CORE RESPONSIBILITIES

• Participate fully in the CBI process, inspecting / testing, and auditing production and field-related products.
• Perform product and process quality audits to ensure conformance to specifications, standards, and policies.
• Conduct trend analysis and process capability studies using test data and measurement systems.
• Supervise calibration systems and design new fixtures and gauges for inspection.
• Engage in customer complaints, non-conformance, and corrective / preventive actions, including root cause analysis.
• Oversee raw material and heat treatment testing / inspection.
• Create and update quality plans, inspection instructions, and SOPs for processes and products.
• Participate in customer meetings to build partnerships through effective communication.
• Provide production support regarding product quality, gauging, and data interpretation.
• Perform hands-on activities such as testing, inspection, and audits.
• Other duties as assigned.

Requirements :

Additional Competencies :

Job Requirements :

Bachelor's Degree in Engineering, Business Management, or related field; or 3-5 years leadership experience in manufacturing.

Work Environment :

Primarily office-based with occasional exposure to manufacturing conditions, including fumes, airborne particles, and mechanical equipment. Personal protective equipment required in manufacturing areas. Reasonable accommodations available for disabilities.

Physical Demands :

Frequent sitting, standing, talking, hearing, reaching; occasional lifting up to 25 pounds; 10% travel, including overnight stays.

ITW is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, veteran status, or other protected characteristics.

Compensation :

Pay Range : $80,000 - $100,000, dependent on experience. Benefits include health, vision, dental, life insurance, disability, 401(k), paid time off, education reimbursement, and flexible spending accounts.

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