Inside Sales Specialist

Job Description

Location : Houston, TX

Pay : $25 - $30 / hour

Benefits : This position is eligible for medical, dental and vision.

Overview :

The Project Coordinator supports project execution and customer satisfaction by coordinating schedules, manufacturing requirements, and deliveries between clients and internal departments. This role ensures all project milestones are met accurately and on time, with clear communication across teams and with customers.

Responsibilities :

• Serve as the primary point of contact for customers regarding project schedules, submittal requirements, manufacturing timelines, and delivery needs.
• Collaborate with customers to define and clarify project documentation, submittal requirements, and construction sequencing details.
• Coordinate with internal departments—including scheduling, purchasing, production, and dispatch—to ensure project milestones align with customer expectations.
• Monitor project progress and proactively communicate updates, potential delays, or changes in delivery schedules to customers.
• Maintain continuous communication with the Sales team to provide updates on order status, challenges, and completion timelines.
• Review and track orders from start to finish to ensure accuracy and adherence to customer and company standards.
• Support documentation control, reporting, and data entry in SAP or similar ERP systems.
• Assist with resolving customer inquiries or issues promptly and professionally.
• Contribute to process improvement initiatives to enhance project coordination efficiency and customer experience.

Qualifications :