Customer Service Representative

Customer Service Superstar

Want to help people while saving the planet? Join TriSMART Solar as a Customer Service Superstar! Pay : $15$20 / hour Location : Houston Company : TriSMART Solar Texas' #1 Residential Solar Installer

Are you the kind of person who loves to talk, thrives on solving problems, and lights up a roomeven on the phone? Do you believe in clean energy, better service, and helping people every single day? If so, keep readingbecause we want you on our team.

TriSMART Solar is on a mission to bring affordable, reliable solar energy to every home and business in Texas. But we don't just power rooftopswe power relationships. That's where you come in.

Here's what you'll be rocking every day :

• Chatting it up : Handle phone calls, emails, chats, and maybe even the occasional walk-in with grace, patience, and good humor.
• Bilingual brilliance : Help us serve even more of our community by supporting customers in both English and [Second Language].
• Solar smarts : Learn all about our solar systems so you can explain the basics like a pro (no engineering degree requiredwe'll train you).
• Customer heroics : Solve problems, ease concerns, track down answers, and follow through like the rockstar you are.
• Order & support wizardry : Help customers place orders, track deliveries, process returns, and get answers to billing or product questions.
• Tech support lite : Walk customers through simple troubleshooting steps. You don't need to be an IT geniusjust calm, clear, and clever.
• CRM ninja moves : Keep notes and logs of conversations so our whole team stays in the loop.
• Sneaky sales skills : Spot opportunities to suggest other helpful products or upgrades when it makes sense.
• Feedback funnel : Pass along customer insights so we can keep leveling up our service.
• Rule-follower (the good kind) : Respect customer privacy and stay on top of the company policies.

What we're looking for :

What you'll get :

About TriSMART Solar We're more than a solar companywe're a movement. As the top residential installer in Texas (and ranked #7 nationally!), we're all about empowering people to take control of their energy future. We believe in hustle, heart, and helping customers at every stage. If that sounds like you, we're ready to meet you.

TriSMART Solar is an Equal Opportunity Employer We welcome applicants from all backgrounds and walks of life. Diversity powers innovationand we're all about power.