Program Mgr Tech 2 - Customer Experience - Seattle, WA (Hybrid)

Program Manager Tech 2

A Program Manager Tech 2 is part of a key team of Technology professionals managing technical programs that deliver significant business value to Nordstrom and its customers. The PMT 2 partners with internal stakeholders to develop, design, build and launch technology solutions. This position interacts with people in both business and technical roles to create specifications and resolve issues with an eye toward continuous improvement. This position works across department and functional lines on a variety of programs that range in scope, risk and complexity.

A day in the life

• Combines full understanding of concepts, theories and principles with business insights and manages moderately complex programs
• Knows who customers are and communicates technical requirements to dependent teams. Defines data requirements in both technical and business terms that inform the success of programs
• Uses customer lens to create data measurements to quantify measures for success and recognizes gaps in technical and operational KPI's
• Possesses base level knowledge of technology (e.g. Cloud, APIs, services, Windows stack, open source, database technologies, etc.)
• Possesses broad understanding of end to end capability and applies engineering lifecycle knowledge to feature design, task estimation, design review, story creation, triage, schedule and performance standards
• Reads basic code constructs, understands and identifies estimates of effort to complete engineering work streams

You own this if you have

Location : Selected candidate must be located within a commutable distance of the Nordstrom corporate offices in Seattle, WA and will work onsite four (4) days per week.

We've got you covered Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including :

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.