Customer Onboarding Manager

A company is looking for a Customer Onboarding Manager.

Key Responsibilities

Guide customers through successful onboarding and implementation of solutions

Develop and deliver comprehensive training programs for customers

Track and report on key implementation metrics and customer success indicators

Required Qualifications

3+ years of experience in customer onboarding, implementation, or success roles

Strong understanding of SaaS platforms

Experience in legal tech, AI, or data-driven enterprise products is preferred

Excellence in project management and organizational skills

Ability to work in a dynamic, fast-paced environment