Talent.com
Customer Service Representative (Part Time)

Customer Service Representative (Part Time)

Planet FitnessWindham, ME, US
Hace más de 30 días
Tipo de contrato
  • A tiempo parcial
Descripción del trabajo

Join Our Planet Fitness Team

Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive on friendliness and cleanliness so a positive, upbeat attitude is a must! Basic computer proficiency and frequent physical activity are required. Start your Planet Fitness career today!

Job Summary

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience.

Reports To

Club Manager and Assistant Club Manager

Essential Duties and Responsibilities

Customer Service / Front Desk Activities

  • Greet members and guests, provide exceptional customer service. Make members feel comfortable and welcome!
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Conduct beverage or merchandise purchases on the point of sale system.
  • Explain and promote our unique fitness instruction classes (pe@pf) to our active members and our new members, helping them to keep their workouts new and exciting.
  • Adhere to policies and procedures outlined in the employee handbook.
  • Exceed the minimum required daily statistics.
  • Assess and assist in emergency medical situations as per training.
  • Uphold rules and policies in the facility.
  • Provide backup support for any employee who is absent.
  • Uphold integrity and security of sensitive company documents.
  • Lead by example and maintain consistent accountability.
  • Communicate between staff members any changes or information that is pertinent to their positions.

Member Accounts

  • Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
  • Check members into fitness classes daily using Datatrak systems.
  • Create new memberships and guest accounts for members.
  • Uphold integrity and security with member documents and sensitive information at all times.

    • Club Cleanliness and Maintenance

  • Keep the front desk area and lobby clean and orderly.
  • Execute regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
  • Clean all exercise equipment and tanning beds.
  • Clean restroom and wet area and keep stocked.
  • Complete daily and weekly cleaning responsibilities.
  • Complete walkthroughs of club every 20 minutes.

    • Miscellaneous

  • Track Key Performance Indicators such as guest counts, cancels, info calls
  • Assist with inventory counts.
  • Uphold the positive, energetic, upbeat culture of Planet Fitness.
  • Be a brand ambassador by leading a judgement free lifestyle.
  • Be aware of all marketing efforts including enrollment rates.

    • Qualifications / Skills

  • Positive friendly attitude
  • Must be 18 years of age or older
  • Basic computer proficiency with an eye for accuracy
  • Punctuality and reliability is a must
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations
  • Positive leadership and diplomacy
  • Problem solving
  • Represent the core values of Planet Fitness at all times, by upholding the beliefs of teamwork, positivity, integrity, passion, accountability

    • Physical Demands

  • Visible continuous activity during shift
  • Continual talking in person or on the phone to members during shift
  • Must be able to lift up to 50 lbs.
  • Frequent climbing, balancing, kneeling and crouching during shift
  • Frequent cleaning of equipment and facilities
    • Crear una alerta de empleo para esta búsqueda

    Customer Service Representative • Windham, ME, US

    Ofertas relacionadas
    • Oferta promocionada
    Customer Service Representative, Full or Part Time

    Customer Service Representative, Full or Part Time

    Circle KSanford, ME, US
    A tiempo parcial
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Customer Relations Associate Part time

    Customer Relations Associate Part time

    Bass Pro ShopsScarborough, ME, US
    A tiempo parcial
    The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, p...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Sales - Customer Service Representative

    Sales - Customer Service Representative

    VeracityNorth Berwick, ME, US
    A tiempo completo
    Sales - Customer Service Representative.Customer Service Representatives (CSRs) typically reside at a customer location and are responsible for providing exceptional service to customers by purchas...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    • Nueva oferta
    Retail Display Installer - Electronics - Part Time

    Retail Display Installer - Electronics - Part Time

    ActionLinkBrunswick, ME, US
    A tiempo parcial
    Are you ready to dive into the world of cutting-edge electronics and make a real impact? Join ActionLink as a Part-Time Retail Merchandiser for Brunswick, ME and the surrounding area.Enhance the Re...Mostrar másÚltima actualización: hace 15 horas
    • Oferta promocionada
    Customer Service Representative - PT

    Customer Service Representative - PT

    Avis Budget GroupPortland, ME, US
    A tiempo completo +1
    Avis Budget Group Job Opportunity.Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a c...Mostrar másÚltima actualización: hace más de 30 días
    Retail Representative – Part-Time (Brunswick / Auburn ME))

    Retail Representative – Part-Time (Brunswick / Auburn ME))

    CA FerolieAuburn, Maine, United States, 04210
    A tiempo parcial
    Ferolie, we pride ourselves on maintaining strong traditions of excellence, providing our valued clients with tailored sales and marketing solutions since 1947. Our teams are enthusiastic, experienc...Mostrar másÚltima actualización: hace 22 días
    • Oferta promocionada
    Customer Service Representative

    Customer Service Representative

    U-HaulSaco, ME, US
    A tiempo completo
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Customer Service Representative - FT

    Customer Service Representative - FT

    Avis Budget GroupPortland, ME, US
    A tiempo completo +1
    Avis Budget Group Job Opportunity.Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a c...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    At Your Service Center Associate, South Portland - Part Time

    At Your Service Center Associate, South Portland - Part Time

    Macy'sSouth Portland, ME, US
    A tiempo parcial
    At Your Service Center Colleague.Be part of an amazing story at Macy's.We're a story that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Part-Time Patient Service Representative-Walk-In Care (Kennebunk)

    Part-Time Patient Service Representative-Walk-In Care (Kennebunk)

    MaineHealthKennebunk, ME, United States
    A tiempo parcial
    Clerical / Administrative Support.For a limited time, MaineHealth is offering a $1,500 sign-on bonus for Patient Service Specialists!. Current MaineHealth employees are ineligible; former MaineHealth ...Mostrar másÚltima actualización: hace 24 días
    • Oferta promocionada
    Customer Specialist - Part Time

    Customer Specialist - Part Time

    CarMaxPortland, ME, US
    A tiempo parcial
    As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing ou...Mostrar másÚltima actualización: hace más de 30 días
    Customer Service Representative

    Customer Service Representative

    Portland Glass CorporateNew Gloucester, ME, US
    A tiempo completo
    With over 34 locations throughout the Northeast, Portland Glass offers glass repair and replacements.We are known for our excellent and reliable services, and take pride in being a part of the Neig...Mostrar másÚltima actualización: hace 22 días
    • Oferta promocionada
    Customer Service Representative

    Customer Service Representative

    LoanMax Title LoansPortland, ME, US
    A tiempo completo
    LoanMax Title Loans - Now Hiring!.Deering Ave, Portland, ME 04103.Customer Service Representative (Full-Time, In-Person). LoanMax Title Loans is seeking a.Customer Service Representative.We are look...Mostrar másÚltima actualización: hace más de 30 días
    Customer Service Representative - Now Hiring!

    Customer Service Representative - Now Hiring!

    LoanMax Title LoansPortland, ME, United States
    A tiempo completo
    We are hiring for our 544 Deering Ave.Customer Service Representatives.Full Time Positions- Monday to Friday 10am to 6pm. Saturday schedule of 9am to 3pm.Best of all Never Work on Sundays!.Must be A...Mostrar másÚltima actualización: hace más de 30 días
    Customer Service Representative - Urgently Hiring!

    Customer Service Representative - Urgently Hiring!

    LoanMax Title LoansPortland, ME, United States
    A tiempo completo
    We are hiring for our 544 Deering Ave.Customer Service Representatives.Full Time Positions- Monday to Friday 10am to 6pm. Saturday schedule of 9am to 3pm.Best of all Never Work on Sundays!.Must be A...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Customer Technical Support Representative - Part Time

    Customer Technical Support Representative - Part Time

    John Wiley & Sons Inc.Portland, ME, United States
    A tiempo parcial
    Customer Technical Support Representative - Part Time.Our mission is to unlock human potential.We welcome you for who you are, the background you bring, and we embrace individuals who get excited a...Mostrar másÚltima actualización: hace 17 días
    • Oferta promocionada
    Customer Service Representative -Evening Shift

    Customer Service Representative -Evening Shift

    MaineHealthPortland, ME, United States
    A tiempo completo
    Clerical / Administrative Support.Schedule-The hours are 4pm to 8pm Monday through Friday! Location is Malone Family Tower at MMC. The Customer Service Representative (CSR) role greets patients in a f...Mostrar másÚltima actualización: hace 20 días
    • Oferta promocionada
    Customer Service Representative (Full Time - Closing)

    Customer Service Representative (Full Time - Closing)

    Planet FitnessWindham, ME, US
    A tiempo completo
    Customer Service Representative- Full Time Closing.Interested in fitness and wellness? Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness member...Mostrar másÚltima actualización: hace más de 30 días