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Assistant Head Housekeeper
Assistant Head HousekeeperHAMPTON INN OF PROVO • Provo, UT, US
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Assistant Head Housekeeper

Assistant Head Housekeeper

HAMPTON INN OF PROVO • Provo, UT, US
Hace 6 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Objective :

Enhance quality assurance standards, promote safety awareness, and enhance the guest experience by having a willing, urgent, and can-do attitude. Additionally, be a productive member of the hotel team by communicating with supervisors and co-workers effectively. Most importantly, enhance the guest experience by making a positive contribution to the position, the team, and to the hotel.

Principal Roles and Responsibilities :

  • Supervise the operations of the housekeeping and laundry areas to ensure the achievement of departmental productivity objectives and service quality standards.
  • Assign guest room housekeeper cleaning station(s).
  • Inspect guest rooms after housekeepers are finished. Correct any oversights.
  • Report guest room status to housekeeper.
  • Inspect storerooms.
  • Report due-out status to front desk.
  • Inspect for needed repairs, report maintenance problems immediately, and follow up to ensure the work has been completed.
  • Inspect equipment to ensure safe operation.
  • Perform hiring, training, and provide career development for housekeeping staff.
  • Complete scheduling staff and work according to forecasted occupancy.
  • Report vacant / clean guest rooms to front desk every two (2) hours.
  • Administer lost and found program.
  • Supervise the preparation of VIP rooms and ensure VIP turndown when needed.
  • Function as housekeeper as assigned.
  • Any other duties and tasks as assigned by management.

Physical Requirements :

  • Carry, lift, push, pull, move items weighing up to 50 pounds on your own. Heavier items will be a team lift.
  • Frequent bending, stooping, kneeling, climbing, standing, crawling, and moving about the facility.
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    Housekeeper • Provo, UT, US