Field Service Scheduling Coordinator

A company is looking for a Field Service Scheduling Coordinator II.

Key Responsibilities

Coordinate, schedule, and dispatch field service calls, logging case or work order notes

Work with engineers and Regional Service Managers to strategically plan onsite visits

Enhance customer satisfaction and scheduling efficiency by managing service call logistics

Required Qualifications

High School Diploma or equivalent

Previous customer service experience preferred

Basic to intermediate skills in MS Office, including Teams, Outlook, and SharePoint

SAP / ServiceMax / SalesForce experience is strongly preferred

Ability to work independently in a fully remote environment