Talent.com
Panasonic
Sr. IT Lead, DynamicsPanasonic • Chicago, IL,
Sr. IT Lead, Dynamics

Sr. IT Lead, Dynamics

Panasonic • Chicago, IL,
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

As the Senior Team Lead for Dynamics Support, you will oversee a team dedicated to providing line support for users of Dynamics CE system in the areas of Commercial Business and Retail Services. Your role is pivotal in ensuring efficient resolution of client issues, fostering a collaborative team environment, and contributing to the development and enhancement of Dynamics systems. You will be responsible for mentoring and guiding team members, escalating client issues as necessary, and working closely with users to define requirements and Lead in CE design, development, and testing activities. With your leadership and expertise in Dynamics systems, you will play a key role in driving customer satisfaction, optimizing system performance, and promoting continuous improvement within the support team.

Responsibilities:

  • Lead and inspire a team of 2-3 IT Analysts, fostering a collaborative and high-performance culture focused on supporting the Dynamics CE environment for Equipment Sales and Retail Services.
  • Identify business functionality requirements and align to the Microsoft functionality deployments and overall roadmap.
  • Identify and prioritize larger changes and enhancements, maintaining a well-organized and prioritized product backlog to ensure alignment with business objectives.
  • Oversee the maintenance of a robust test bed of scripts for release testing, including comprehensive regression testing of CE updates to uphold system integrity and reliability.
  • Collaborate closely with customers and team members to investigate, test, and develop effective solutions and workarounds to promptly address client issues and requests, ensuring minimal disruption to operations.
  • Drive the growth and optimization of Dynamics CE within Performance Parts, Aperion, and StoreConnect, spearheading continuous development efforts to enhance the CE experience for Equipment Sales.
  • Cultivate and manage CE relationships with business stakeholders, actively soliciting feedback, mapping out requirements, and effectively managing priorities to deliver value-added solutions.
  • Serve as a bridge between the Dynamics CE support team and other IT support teams, facilitating seamless coordination and resolution of integration issues across systems, including XA and HPC.
  • Actively participate in the agile development process using Azure Dev Ops, collaborating closely with business analysts, developers, and end-users to deliver changes and enhancements in a timely manner.
  • Ensure transparent communication of issue statuses to clients and the Dynamics CE team, promptly identifying and escalating high-priority customer issues to appropriate team members and management.
Qualifications and Education Requirements:
  • Bachelor’s Degree preferred (Equivalent experience, education and/or certifications may be considered in lieu of Bachelor’s)
  • 7+ years of relevant work experience with bachelor’s degree (leadership experience preferred) OR 15+ years of relevant work experience without degree.
  • 2+ years' experience modifying/working with Dynamics CE including entities, attributes, business rules, process flows, solutions, etc.,
  • Proven track record of successfully development and support in a Dynamics CE environment, preferably within CRM and/or Field Service
  • Strong familiarity with agile development methodologies and tools, particularly Azure Dev Ops.
  • Excellent verbal and written communication skills, with the ability to effectively engage with diverse stakeholders.
  • Strong analytical and problem-solving skills, with a focus on delivering innovative and sustainable solutions.
  • Ability to prioritize and manage multiple tasks and projects in a dynamic and fast-paced environment.
Our organization offers benefits that are the best fit for you at every stage of your career:Comprehensive Insurance Plans: Health, Dental and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more.Hussmann is a subsidiary of Panasonic USA. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 patents and 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit based factor.
Crear una alerta de empleo para esta búsqueda

Sr. IT Lead, Dynamics • Chicago, IL,

Ofertas similares

Information Technology Professional

US NavyHammond, IN, US
A tiempo completo

Information Technology Professional (IT/CTN/IS).Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by oper... Mostrar más

 • Oferta promocionada

Vice President, Identity Access and Management (Remote)

Jenius BankChicago, IL, United States
Teletrabajo
A tiempo completo

Vice President, Identity Access and Management (Remote)Join to apply for the Vice President, Identity Access and Management (Remote) role at Jenius BankVice President, Identity Access and Managemen... Mostrar más

 • Oferta promocionada

Remote Inside Sales Team Lead Life Sciences

Integrated DNA TechnologiesChicago, IL, United States
Teletrabajo
A tiempo completo

A leading life sciences firm is seeking an Inside Sales Team Lead to manage and develop a team of Sales Representatives.This position involves improving sales performance across assigned territorie... Mostrar más

 • Oferta promocionada

Sr. Associate, Integrations & Solutions Partnerships

GrubhubChicago, IL, United States
A tiempo completo

Associate of Integration Partnerships.At Grubhub, we believe food is more than just a meal: It's a source of discovery, connection, and pure enjoyment.There's a time and place for every type of dis... Mostrar más

 • Oferta promocionada

Production IT Manager - Strong Insurance Domain and Azure experience - Remote

Arthur Grand Technologies IncChicago, IL, United States
Teletrabajo
A tiempo completo +1

Arthur Grand Technologies is currently seeking a highly motivated and skilled Production IT Manager Long Term Contract Chicago IL - Remote for one of our clients.Requirement :Production IT Manager ... Mostrar más

 • Oferta promocionada

Remote CSO - Public Sector IT Services & Consulting

YourCode RecruitmentChicago, IL, United States
Teletrabajo
A tiempo completo

An established IT services firm is seeking a Chief Sales Officer to lead its sales efforts in the public sector.This role involves developing sales strategies, mentoring a sales team, and building ... Mostrar más

 • Oferta promocionada

Breast Imaging Director — Lead a High-Volume Center (Sign-On Bonus)

Salem Health Hospitals & ClinicsEvergreen Park, IL, United States
A tiempo completo

A leading healthcare provider seeks a Breast Imaging Director in Evergreen Park, Illinois.This role involves leading the breast imaging department, collaborating with specialists to provide patient... Mostrar más

 • Oferta promocionada

(Remote) Life Sciences IT / Digital Solutions Sales Director

Pailin Group PscChicago, IL, United States
Teletrabajo
A tiempo completo

OverviewOur consultants are recruiting nationally for a (Remote) Life Sciences IT / Digital Solutions Sales Director to join our team in Remote from anywhere within the United States (US).Responsib... Mostrar más

 • Oferta promocionada

City of Hope | Chief of Hematology | Zion, IL

City of HopeZion, IL, US
A tiempo completo

City of Hope Chicago (Zion) has launched a national search for.Chief of Hematology will provide leadership to our department of Hematology in clinical, research, and education areas.The Chief will ... Mostrar más

 • Oferta promocionada

Senior Enterprise Sales Leader Remote Ready

CohesityChicago, IL, United States
Teletrabajo
A tiempo completo

A leading technology firm is seeking a Senior Enterprise Account Executive in Chicago, IL.The role involves managing a sales pipeline, collaborating with partners, and selling innovative data solut... Mostrar más

 • Oferta promocionada

Sr. Risk Engineering Consultant (Multiline)

MSIG HoldingsChicago, IL, United States
A tiempo completo

MSIG USA continues to grow! MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc.P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countri... Mostrar más

 • Oferta promocionada

VP, Mainframe Services - Remote Leadership & Strategy

ENSONOChicago, IL, United States
Teletrabajo
A tiempo completo

A leading technology service provider is seeking a Vice President, Mainframe Services.This global leadership role will involve strategic oversight of mainframe functions, fostering a culture of hig... Mostrar más

 • Oferta promocionada

IT Project Manager and Technical Lead - 100% Remote

BooksTime, Inc.Chicago, IL, United States
Teletrabajo
A tiempo completo +1

Do you love :Figuring out tricky problemsFinding ways to improve processesEndless learning opportunitiesIf so this is the opportunity for you!BooksTime is looking for a creative resourceful IT and ... Mostrar más

 • Oferta promocionada

Onsite Manager

swipejobsCountry Club Hills, IL, United States
A tiempo completo

Overtime mandatory as they are in peak season.Overtime=$42/hr) + benefits Plans offered.K, medical/dental/vision/disability/life insurance, maternity leave).With operations in 48 states across the ... Mostrar más

 • Oferta promocionada

Director, Capacity Planning - Human & AI, Strategic Modeling

Salesforce, Inc..Chicago, IL, United States
A tiempo completo

The Agentic Workforce Strategy & Innovation team sits at the intersection of two of the most consequential shifts in enterprise business: the rise of AI agents and the reimagination of how work get... Mostrar más

 • Oferta promocionada

IIoT Solution Architect - Remote | Drive Industrial Automation

TechDigital GroupChicago, IL, United States
Teletrabajo
A tiempo completo

An established industry player is seeking a seasoned professional with extensive experience in factory devices and automation.This role involves leading design efforts for data acquisition and anal... Mostrar más

 • Oferta promocionada

Restaurant Delivery - Sign Up and Start Earning

DoorDashHighland Park, IL, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Mostrar más

 • Oferta promocionada

Director of Information Technology

GoldfinchChicago, IL, United States
A tiempo completo

Goldfinch Asset Management is a family office offering its clients investment, financial, administrative, and concierge support.We are seeking a highly experienced IT Director to play a dual leader... Mostrar más

 • Oferta promocionada

Senior Analyst - BCG Vantage, Organization Design & Operating Model

Boston Consulting GroupChicago, IL, United States
A tiempo completo

Locations: Dallas | Chicago | Washington | Los Angeles | San Francisco | Brooklyn.Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and... Mostrar más

 • Oferta promocionada

Director Business Technology HR & IT - Remote

AkamaiChicago, IL, United States
Teletrabajo
Indefinido

Our IT Business Technology Partner (BTP) group are strategic business focused technology leaders.We partner with business functions and IT marrying business strategy and objectives with best in cla... Mostrar más