Forward Deployed Engineer (San Francisco)Formant • San Francisco, CA, United States
Forward Deployed Engineer (San Francisco)
Formant • San Francisco, CA, United States
Hace 2 días
Tipo de contrato
- A tiempo completo
Descripción del trabajoDesign and implement LLM-powered workflows, RAG pipelines, and AI solutions tailored to each customer's specific robotic use cases Rapidly prototype solutions that balance cutting-edge AI capabilities with production reliability requirements Navigate the real-world constraints of robotics deployments : latency, connectivity, safety, and integration with existing systems Create reusable frameworks and tools that accelerate future customer deployments Serve as the voice of the customer to product engineering, translating field insights into platform improvements and new AI capabilities Collaborate with go-to-market teams to demonstrate technical value in customer engagements and support expansion opportunities Enable customer teams through training, documentation, and knowledge transfer, ensuring they can maintain and evolve AI solutions independently Switch seamlessly between diving deep into technical architecture with customer engineers and presenting business value to C-suite executives 3+ years in customer-facing engineering roles deploying technical solutions in production environments (Solutions Engineering, Implementation Engineering, Forward Deployed Engineering, Technical Account Management, etc.) Proven enterprise customer success : Track record of managing customer engagements at companies with $500k+ ARR, including on-site deployments Production deployment expertise : You've shipped real solutions that real users depend on and supported them when things break Programming proficiency : Comfortable writing production-quality code in Python or TypeScript AI / LLM experience : Hands-on experience with LLMs, prompt engineering, and RAG / vector databases in production contexts Ambiguity navigator : Demonstrated ability to take vague customer needs and turn them into concrete technical solutions Technical versatility with React, SQL, and ROS Experience integrating external APIs to build end-to-end customer solutions Familiarity with robotics platforms (Boston Dynamics Spot, AMRs, industrial robots, SCADA systems) Knowledge of Model Context Protocol or similar AI frameworks Background at an AI-first startup or in forward deployed engineering roles Pure research or academic backgrounds without production deployment experience Inability or unwillingness to travel for customer engagements (expect 30-40% travel) Preference for well-defined requirements over ambiguous problem spaces Solo contributor mindset. This role requires extensive cross-functional collaboration Discomfort with rapid context switching between technical depth and executive communication Customer empathy : You genuinely care about customer success and take pride in their wins Robotics passion : Excited by the intersection of AI and the physical world Builder mentality : Bias toward shipping working prototypes over perfecting theoretical solutions Communication range : Equally comfortable explaining architectures to executives and debugging with engineers Fast learner : Quickly master new domains, from warehouse operations to agricultural workflows Resilience : Thrive in the organized chaos of enterprise deployments and emergent customer needs
About Formant
At Formant , we're building the operating system for intelligent machines. Our mission is to unlock the full potential of robotics by making it effortless to manage, operate, and scale heterogeneous fleets-powered by AI. Our customers span autonomous cleaning, logistics, agriculture, and more. We're a small, agile team working on a big, tangible future : real-world AI in motion.
The Role
NOTE- This role is based in the San Francisco Bay Area. You MUST be willing to relocate.
We're hiring our first Forward Deployed Enginee r : a customer champion who brings AI capabilities into the messy, complex reality of production robotics environments. This isn't a role for someone who wants to perfect algorithms in isolation. You'll spend your time embedded with customers, understanding their operations, identifying where AI can transform their business, and building solutions that deliver measurable impact.
You'll be the bridge between our customers' operational challenges and our platform's AI capabilities. When a logistics company needs to predict maintenance issues across 200 robots, or an agriculture customer wants to optimize route planning with LLMs, you're the person who turns that business problem into a deployed solution.
You'll report to our Director, Customer Success Engineering and work closely with product engineering and go-to-market teams to ensure every customer deployment succeeds and that lessons learned improve our platform for everyone.
What You'll Do
Customer-First Deployment & Implementation
- Own end-to-end AI implementations for enterprise customers ($500k+ ARR), from initial discovery through production deployment and beyond
- Embed on-site with customers to deeply understand their robotics operations, workflow constraints, and business objectives
- Transform ambiguous customer requirements (like "we need our robots to work better") into concrete, deployed AI solutions that drive measurable ROI
- Build trust as the technical expert customers rely on during critical deployments and production issues
AI Solutions in Production Environments
Cross-Functional Impact
Who You Are
Required Experience
What Makes You Exceptional
Who Will Struggle in This Role
Your Superpowers
NOTE : This candidate will need to be located in the San Francisco area to occasionally go to the office to interact with our robots.
Crear una alerta de empleo para esta búsqueda
Forward Deployed Engineer • San Francisco, CA, United States
Ofertas relacionadas
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.Our AI agent Fin, the most advanced customer service AI agent on the market, lets...Mostrar más
Automat was founded by a diverse group of creative technologists from teams like Google Creative Lab, and Samsung's innovation Think Tank Team.
We envision a future where intelligent agents streamli...Mostrar más
Every enterprise spends millions of dollars on Governance, Risk, and Compliance (GRC).It's one of the most critical, yet universally painful, parts of running a business.
For decades, this industry ...Mostrar más
Taktile is a high-growth, post product-market-fit start-up, on a fast trajectory to becoming market leader in the field of automated decisioning.
We are looking for a Senior Forward Deployed Enginee...Mostrar más
Nirvana is on a mission to harness the power of data to revolutionize commercial insurance and enable a safer world.We are bringing much-needed innovation into the legacy, trillion-dollar commercia...Mostrar más
Arkestro’s Predictive Procurement accelerates enterprise spend transformation, using AI and game theory to unlock trapped savings and reduce risk, enabling teams to influence significantly more spe...Mostrar más
At Scale AI, our mission is to accelerate the development of AI applications.For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including ge...Mostrar más
Forward Deployed Engineer (AI Infrastructure).San Francisco, CA - Onsite (6 days / week).Are you an engineer who loves solving complex, real-world problems directly with customers? Do you want to wor...Mostrar más
C3 AI (NYSE : AI), is the Enterprise AI application software company.C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing,...Mostrar más Scale GP (Scale Generative AI Platform) is an enterprise-grade AI platform providing APIs for knowledge retrieval, inference, evaluation, and more.
We are looking for a full-stack engineer to help b...Mostrar más 
Shape the Future of AI At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises.
Since 2018, we've been pioneering data-cen...Mostrar más
ConductorOne is the first AI-native identity security platform that protects every identity : human, non-human, and AI.With powerful automation, platform-level AI, and out-of-the-box connectors, it ...Mostrar más
This role is based out of our San Francisco HQ and is not eligible for full-time remote work.At FurtherAI, we’re building the next generation of AI agents for the insurance industry - a trillion-do...Mostrar más
We're on a mission to unlock the next frontier of productivity for knowledge workers.Context AI is building the future of enterprise AI—systems that don't just answer questions or automate simple t...Mostrar más
San Francisco, United States (Hybrid - Travel to customer office).At Relevance AI, we're building the home of the AI workforce.
Our mission is simple : empower every team to delegate meaningful work ...Mostrar más
We're entering a new era, one defined by the power of AI to reshape what's possible.At Microsoft, we're not just exploring the future of AI, we're building it.
Our mission is ambitious : to create an...Mostrar más
Forward Deployed Engineer (FDE).You will embed deeply with users, translate real-world use cases into technical solutions, and ship production-grade systems powered by AI.You’ll own deployment comp...Mostrar más
Great sellers are the lifeblood of every business.They build relationships, understand needs, and close deals that drive growth.
But too often, they're buried under administrative work, disconnected...Mostrar más
Senior Forward Deployed Engineer
Intercom • San Francisco, CA, United States
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Forward Deployed Engineer
AutoMat Co. Inc • San Francisco, CA, United States
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Forward Deployed Engineer
Zania, Inc • Palo Alto, CA, United States
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Senior Forward Deployed Engineer
Taktile • San Francisco, CA, United States
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Forward Deployed Engineer
Nirvana Insurance • San Francisco, CA, United States
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Forward Deployed Engineer
Cervin • San Francisco, CA, United States
A tiempo completo
Última actualización: hace 24 días • Oferta promocionada
Forward Deployed Engineer, GenAI
Scale AI, Inc. • San Francisco, CA, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Forward Deployed Engineer
Rise Technical Recruitment Limited • San Francisco, CA, United States
A tiempo completo
Última actualización: hace 5 horas • Oferta promocionada • Nueva oferta
Forward Deployed Engineer
C3 AI • Redwood City, CA, United States
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Senior Forward Deployed Engineer, Enterprise Application
Scale AI, Inc. • San Francisco, CA, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Forward Deployed Engineer
Labelbox • San Francisco, CA, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Forward Deployed Engineer (FDE)
ConductorOne • San Francisco, CA, United States
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Forward Deployed Engineer
FurtherAI • San Francisco, CA, United States
A tiempo completo
Última actualización: hace 6 días • Oferta promocionada
Forward Deployed Engineer - MTS
Context • San Francisco, CA, United States
A tiempo completo
Última actualización: hace 5 días • Oferta promocionada
Forward Deployed Engineer (FDE)
Relevance AI • San Francisco, CA, United States
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Forward Deployed Engineer (FDE)
Microsoft Corporation • Mountain View, CA, United States
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Forward Deployed Engineer
Palona AI • San Francisco, CA, United States
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Forward Deployment Engineer
Revic • San Francisco, CA, United States
A tiempo completo
Última actualización: hace 6 días • Oferta promocionada