At OneMain, our Loan Sales Advisors play a vital role in empowering customers by attentively understanding their needs and providing access to friendly, fast, and affordable financing for essential life expenses. As a part of our team, you will thrive in a competitive environment where hard work and dedication directly translate into success. This position offers rewarding opportunities for professional growth and advancement within a dynamic and supportive team. Our Loan Sales Advisors enjoy a competitive compensation package that recognizes both individual contributions and collective achievements, all while helping you grow your career.
In the Role :
- Efficiently manage multiple tasks and adapt to the changing demands of the position to deliver timely and effective service.
- Surpass customer expectations by providing ease, empathy, and encouragement, achieving results that meet individual and branch goals.
- Build and maintain customer relationships by engaging with them throughout the loan process and lifecycle, offering personalized solutions based on their needs.
- Oversee the entire loan lifecycle, including collection activities, while ensuring compliance with all applicable laws and regulations.
- Communicate with customers and collaborate with other departments through various technology platforms such as phone, email, chat, and internal systems.
- Demonstrate a passion for success with a goal-oriented attitude and an intrinsic drive to achieve.
- Educate customers about optional insurance products, ensuring they fully understand loan terms and their available options.
Requirements :
High School Diploma or GED.Preferred :
Experience in Sales, Collections, or Customer Service.Bilingual - Spanish.Location : On site. The schedule for this position is Monday to Friday during standard business hours, with potential extended hours during the week as needed, including some Saturdays.