Supervisory Health Systems Specialist

Supervisory Health Systems Specialist

The Supervisory Health Systems Specialist (also known as the Service Business Manager) has responsibility for a wide range of administrative functions relating to Mental Health Service. The Business Manager has full administrative management and responsibility for a wide range of functional program staff that are assigned, matrixed, or deployed to the Service. Responsibilities include :

• Managing the Service budget of a highly affiliated medical-education complex that includes patient care, research, education, and general post funds.
• Overseeing all acquisition processes within the Service, inclusive of the establishment and administration of contracts for clinical services and equipment.
• Establishing priorities for personnel, services, supplies, equipment, and allocating funds to the proper cost centers.
• Working with the Service Chief to establish a long and short term strategic planning process within the service that will consider and effectively integrate resource management planning; the missions of the VHA, VISN, and healthcare system; and identified needs of the service patient population or services to be provided.
• Collaborating with the Service Chief and other Service leaders to design the administrative structure needed to support the implementation of any new program initiatives.
• Managing the recruitment, orientation, and retention of clinical and nonclinical staff to meet effective staffing levels for the Service.
• Developing, reviewing and revising, as needed, policies to ensure compliance with all applicable regulatory entities.
• Facilitating medical record maintenance that will meet VHA and JC standards and the needs of the patients and professional staff.
• Developing, promoting, and maintaining good relations with a variety of groups to include other VA Healthcare Systems, community healthcare providers, leading affiliates, community organizations, Veterans service organizations, other government agencies, professional societies, volunteers, media, and customers.
• Providing oversight and coordination for service line administrative efforts to identify, evaluate, and reduce risk of injury to patients, staff, and visitors.
• Other duties as assigned.

Work Schedule : Monday-Friday 8 : 00am-4 : 30pm Virtual : This is not a virtual position.

Requirements :

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12 / 31 / 1959. Subject to background / security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements.

Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Qualifications :

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11 / 12 / 2025. Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note : Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Individual Occupational Requirement (IOR) : An IOR is a basic requirement that must be met in order to qualify for the 0671 occupational series :

All applicants, regardless of grade level must meet minimum education or specialized experience requirements. For this occupation, the education must be accredited by an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. (Transcripts Required) OR, Specialized Experience : Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and / or coordination of administrative, clinical, or other service activities, and provided knowledge of the following : Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR, Special Provision for Inservice Placement : Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included : (Training Documentation Required) Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

You may qualify based on your experience as described below :

Specialized Experience : You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to : ability to objectively analyze strategic plans, policies and actions related to healthcare, quality, safety, and operations for patient care delivery; ability to develop and utilize concepts of economics, cost benefit analysis and business models; ability to estimate program requirements and report preparation, justifications, charts, graphs, statistical and narrative data for briefings and presentations to management officials; ability to direct and provide guidance, assistance and ensure proper process management to support the services such as nursing, personnel, supply management, and budget; ability to lead, develop, implement, evaluate, and improve processes and procedures to monitor the effectiveness, efficiency, and productivity of the program segment and / or organization directed.

You will be rated on the following competencies for this position :

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note : A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements : The work is primarily sedentary and performed in a typical office setting. Some slight physical effort may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website.