Base Creator Success Manager, US

Creator Success Manager

Base is planning to bring a million developers and a billion users onchain. We need your help to make that happen. Integral to that effort is the Base App - a consumer-facing "everything" app that empowers creators with tools to earn more, grow audiences, and participate in the onchain ecosystem. We believe the onchain platform is the most important builder platform since the internet ("online"). It should be open source, free to use, and globally accessible. To make that vision real, we need a team that scales in a secure, collaborative, and creative way. Base is incubated at Coinbase and built on Optimism's open-source OP Stackwe're the second Core Dev team contributing to the OP Stack, and we commit a portion of sequencer revenue to public goods. We're looking for a Creator Success Manager to help top creators thrive on the Base App driving onboarding, growth, education, and bringing high-quality content onchain. This is a foundational role working directly with the Base Creator Ecosystem Lead to shape our creator strategy and build the playbooks that will scale to millions. You'll be operating at the bleeding edge of the creator economy and onchain technology, helping launch Coinbase's new consumer social app, Base, and defining how creators earn in the next era of the internet. This is a contractor role with the potential to evolve into a full-time position for the right candidate.

What you'll be doing :

• Source, onboard, and activate creators
• Identify high-potential target creators, onboard them to the Base app, and act as their primary point of contact.
• Build & maintain relationships with creators
• Develop trusted connections with priority creators, acting as their advocate and representing their interests internally.
• Educate at scale
• Create self-serve resources (guides, tutorials, videos) and host group programming (webinars, workshops, office hours) to drive creator success.
• Collaborate cross-functionally
• Partner with Product, Marketing, and Ops on creator feedback, product improvements, marketing activations, CRM management, analytics, and reporting.
• Create systems & processes
• Develop and refine playbooks, onboarding flows, and operational tools to scale creator success as the Base app grows.

What we look for in you :