Gallery Associate | Full-Time, Non-Exempt | Posted : October 6, 2025

Gallery Associates offer exemplary guest service to the public in a variety of areas including museum entrance, special exhibitions, and museum galleries. This role performs the job responsibilities as outlined for the roles of porch, greeter, ticket desk, scanning, gallery roaming, and cafe sales.

Duties and Responsibilities

Guest Operations :

• Provide information to the public regarding museum content, programs, ticketing, membership, directions, facilities, and other pertinent guest information while demonstrating excellent customer service.
• Engage guests within museum galleries in active observation and discussion to enhance overall museum experience.
• Welcome guests and assist with wayfinding throughout the museum.
• Sell tickets and memberships at ticket desk.
• Assist guests with looking up their ticket orders and answering guest questions.
• Remain knowledgeable on ticketing information and museum policies.
• Scan tickets and membership cards for admission to museum galleries, films, and programs.
• Perform sales duties in the cafe as needed.
• Respond to and resolve guest complaints and concerns, calling upon management as needed.
• Help to ensure the smooth operation and safety of public areas.
• Provide guidance and instructions to guests in case of emergency.
• Maintain a professional appearance and demeanor, adhering to dress code provided.
• Must be reliable and on time for scheduled shifts.
• Assist with other duties as assigned from Guest Operations management.

Knowledge, Skills, and Abilities

Minimum Qualifications :

Skills and Abilities :

Physical Demands and Work Environment

To Apply

Please send your resume, cover letter and to careers@wdfmuseum.org. Please also include in your email an available start date. Please title email “Gallery Associate (Full-Time)”. Electronic applications preferred. No phone calls please. Open until filled.

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