Description
Job Title : Entry Level Customer Service Representative
Location : Phoenix, AZ
Job Type : Full-time
Key Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Provide accurate information regarding products and services
- Assist customers with order placement and tracking
- Resolve customer complaints with empathy and professionalism
- Document customer interactions in the CRM system
- Work closely with team members to share insights and solutions
Skills, Knowledge and Expertise
High school diploma or equivalent, college experience preferredExcellent verbal and written communication skillsStrong problem-solving abilitiesAbility to work in a fast-paced environmentBasic computer proficiency, including MS Office and CRM softwareDemonstrated ability to work effectively in a teamBenefits
Competitive salaryHealth, dental, and vision insurancePaid time off and holidaysOpportunities for professional development and advancementWe specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.