Customer Service Representative

WorkBetterNow Remote Customer Service Representative

This is a remote position. WorkBetterNow provides full-time positions for professionals in LATAM looking to work with United States-based companies. Our remote professionals come first and are the most important part of our team. If you want to be part of a company that values work-life balance and supports your professional development, you're in the right place.

We are looking for professionals living in LATAM and the Caribbean, proficient in English, who align with our company's core values. The ideal candidate is someone seeking remote work, valuing work-life balance, and demonstrating stability, commitment, and eagerness for career development.

Job Description :

A Customer Service Representative will be responsible for providing exceptional customer service to clients via phone, email, and chat. Will address inquiries, resolve complaints, and provide information about our products and services. This candidate will have excellent communication skills, be empathetic, and possess a strong desire to assist customers.

• Respond promptly to customer inquiries via phone, email, and chat.
• Acknowledge and resolve customer complaints.
• Process orders, forms, applications, and requests.
• Provide accurate information about products and services.
• Maintain a high level of professionalism and customer satisfaction.
• Identify and escalate priority issues.
• Follow up on customer interactions and ensure customer satisfaction.
• Collaborate with other team members to provide exceptional service.
• Meet or exceed customer service goals and targets.

Requirements :

Technical Requirements :

Benefits :

Compensation & Growth :

At WorkBetterNow, we believe in rewarding commitment and supporting long-term success. Our pay structure ensures your compensation evolves with your experience and tenure.

Work-Life Balance :

Career Support :