Director, Technical Training and Development - Operations

fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nourish consumers.

With over $3B in annual retail sales, fairlife's portfolio of delicious, lactose-free, real dairy products includes : fairlife ultra-filtered milk ; Core Power High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife nutrition plan , a nutrition shake to support the journey to better health.

A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation.

To learn more about fairlife and its complete line of products, please visit fairlife.com.

job purpose : The Director of Technical Training and Development will lead the strategy and execution of all job-related training across fairlife's manufacturing network. This role is responsible for developing and implementing a comprehensive Training and Development roadmap, including the Learning Management System (LMS) and training tools used to onboard, train, and upskill operators, technicians, mechanics, and leaders. The Director will oversee the training teams at each site, ensuring consistent delivery and effectiveness of training programs. Additionally, this role will maintain ownership of skills matrices and capability assessments, and oversee external technical training programs to equip the operations teams with the skills and competencies necessary for achieving operational excellence.

responsibilities :

• Develop and execute a strategic Training and Development roadmap that addresses workforce skill gaps, optimizes training processes, and leverages current systems to effectively train employees across all manufacturing sites.
• Design and implement comprehensive skills assessments to identify training needs and gaps, ensuring tailored training solutions that foster workforce capability and readiness.
• Lead a team of training professionals by providing mentorship, guidance, and performance management to ensure high-quality training delivery and support for continuous development of the team.
• Advance the implementation of LMS (learning management system) to organize training records, materials, and standards, ensuring accuracy and easy access for compliance and development tracking.
• Collaborate with technical stakeholders and equipment suppliers to develop and deliver technical training routines that equip employees with essential competencies for operating and maintaining equipment.
• Coordinate with plant directors and key stakeholders to ensure that training programs are delivered, and employees are qualified to perform the operations for which they have been trained.
• Partner with OEMs and technical teams to translate complex technical information into accessible training materials, such as SOPs, instructional videos, and other supporting documents.
• Routinely evaluate training program effectiveness and stay up to date on training trends to ensure the organization's training initiatives remain relevant and align with employee development needs.
• Monitor and benchmark training metrics and KPIs to track the effectiveness of training initiatives, identifying opportunities for improvement and ensuring training aligns with overall business performance metrics.
• Ensure compliance with regulatory training requirements by collaborating with the legal and safety teams to ensure that all training programs meet necessary safety, environmental, and operational regulations.
• Drive the standardization of training programs across all facilities to ensure consistency in the knowledge and skills of employees, regardless of location.
• Collaborate with Operations Leadership, HR, and Talent Management to align training and development initiatives with broader talent development strategies, ensuring the right skills are developed for current and future operational needs.
• Oversee the training department budget by allocating resources effectively, managing expenditures, and ensuring that all training initiatives are delivered within budget while maximizing return on investment.

skills / qualifications required :

working conditions and physical requirements :

food safety requirements :

position location : Webster, NY; Coopersville, MI; or Goodyear, AZ

reports to : Senior Director of Operational Excellence

travel requirements : 50%

exempt / nonexempt : exempt

Base pay range : $140,000—$180,000 USD

fairlife, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All qualified applicants and employees will be given equal opportunity. Selection decisions are based on job-related factors.

In addition to its nondiscrimination commitment, the Company will also provide reasonable accommodation of qualified individuals with known disabilities unless doing so would impose an undue hardship on the Company. If you have a disability and would like to request accommodation in order to apply for a position with us, please email careers@fairlife.com .

For Recruitment Agencies

At fairlife, we manage the majority of our hiring internally through our dedicated Talent Acquisition team, which is actively engaged in direct candidate sourcing. Most of our roles are filled through applications submitted via our careers site or through direct outreach by our team.

As our recruitment is primarily handled in-house, we work only occasionally with external agencies, and only those on our existing, pre-approved vendor list. At this time, we are not reviewing or expanding that list.

Unsolicited resumes or submissions from external agencies not authorized by our Talent Acquisition team will be considered direct candidate applications. As such, fairlife will not assume responsibility for any placement fees associated with these submissions.