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Escalation Specialist

Escalation Specialist

VirtualVocationsSaint Petersburg, Florida, United States
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

A company is looking for an Escalation Specialist, NA AMOC.

Key Responsibilities

Monitor alarm systems and assist with troubleshooting efforts

Triage alarm signals and escalate issues to maintain equipment reliability

Manage communications using various tools while multitasking effectively

Required Qualifications

High school or equivalent diploma

Knowledge of Microsoft Office products and applications

Flexible schedule availability, including weekends and holidays

Experience in an IT / operations / call / command center environment

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Specialist • Saint Petersburg, Florida, United States

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