Talent.com
Customer Support Specialist

Customer Support Specialist

Staffmark GroupBoston, NY, United States
Hace 1 día
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Hiring Now : Customer Support Specialist - On-Site Role in East Aurora, NY

Looking for a stable, long-term career supporting a major federal contract? We're seeking a Client Account Coordinator to join a fast-growing team in East Aurora, NY . This is a direct-hire role with strong earning potential and excellent benefits.

This is an in-office position-candidates must live within commuting distance.

Compensation

  • $17.20-$17.75 per hour
  • Monthly bonus opportunities averaging $3,000+

Work Schedule

Training (On-site) :

  • Mon-Thu : 8 : 00 AM-5 : 00 PM
  • Fri : 8 : 00 AM-4 : 30 PM
  • Post-Training (On-site with flexibility) :

  • Mon-Thu : 8 : 00 AM-9 : 00 PM
  • Fri : 8 : 00 AM-7 : 00 PM
  • Must work two evenings until 9 PM each week
  • Select your 8-hour shift within these windows
  • Key Responsibilities

  • Manage inbound and outbound customer calls to resolve account issues
  • Use skip-tracing tools to verify addresses, employers, and contact information
  • Negotiate payment arrangements and offer compliant resolution options
  • Document all interactions accurately and follow established procedures
  • Adhere to federal and state guidelines and follow provided scripts
  • Work closely with team members and leadership to maintain service standards
  • Why You'll Want This Role

    This team-centered workplace offers competitive benefits including medical, dental, and vision insurance, paid training, paid holidays, PTO, a 401(k) with match, referral bonuses, disability and life insurance, and access to an employee assistance program. Stable hours, a long-term federal contract, and strong bonus potential make this a standout opportunity.

    What You'll Need

  • High school diploma or GED
  • Minimum 1 year of customer service or collections experience
  • Solid computer skills and proficiency in Microsoft Office
  • Excellent communication, organization, and problem-solving abilities
  • Ability to work independently in a structured environment
  • Bilingual abilities are a plus
  • Ready to grow your career with a reliable employer and a high-performing team?

    Click Apply Now to be considered for this in-office position in East Aurora, NY.

    The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

    After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

    About Staffmark

    Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

    All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

    To read our Privacy Notice for Candidates and Employees / Contractors, please refer to our Privacy Notice for Candidates and Employees / Contractors.

    By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and / or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark

    Crear una alerta de empleo para esta búsqueda

    Customer Support Specialist • Boston, NY, United States

    Ofertas relacionadas
    • Oferta promocionada
    Customer Support Associate

    Customer Support Associate

    Staffmark GroupOrchard Park, NY, United States
    A tiempo completo +1
    Now Hiring : Customer Support Associate - On-Site in East Aurora, NY.Looking to grow your customer service career with a stable, long-term opportunity? We're seeking a. Customer Support Representativ...Mostrar másÚltima actualización: hace 3 días
    • Oferta promocionada
    Customer Support Representative ($20 PH starting)

    Customer Support Representative ($20 PH starting)

    SPECTRUMCheektowaga, NY, United States
    A tiempo completo
    This role requires the ability to work lawfully in the U.CUSTOMER SERVICE REPRESENTATIVE $20 / HOUR.IN-OFFICE POSITION-Cheektowaga, NY. EVENING AND WEEKEND AVAILABILITY REQUIRED.Next Start Date : Monda...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Specialist, Customer Services

    Specialist, Customer Services

    Columbus McKinnon CorporationGetzville, NY, US
    A tiempo completo
    Location : Getzville, NY, US, 14068.The Specialist, Customer Services will provide best in class service to our customers by developing and maintaining customer and sales relationships by creating b...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Customer Support Specialist

    Customer Support Specialist

    Staffmark GroupNorth Boston, NY, United States
    A tiempo completo
    Hiring Now : Customer Support Specialist - On-Site Role in East Aurora, NY.Looking for a stable, long-term career supporting a major federal contract? We're seeking a. Monthly bonus opportunities ave...Mostrar másÚltima actualización: hace 3 días
    • Oferta promocionada
    Customer Support Representative

    Customer Support Representative

    VirtualVocationsBuffalo, New York, United States
    A tiempo completo
    A company is looking for a Customer Support Representative.Key Responsibilities Manage customer inquiries through phone, chat, and email to deliver excellent customer experiences Troubleshoot te...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Customer Support Specialist

    Customer Support Specialist

    StaffmarkBoston, NY, United States
    A tiempo completo
    Hiring Now : Customer Support Specialist - On-Site Role in East Aurora, NY.Looking for a stable, long-term career supporting a major federal contract? We're seeking a. This is an in-office positio n-...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Tech Support - Earn Up to $37 / hr

    Tech Support - Earn Up to $37 / hr

    TradeJobsWorkforce14201 Buffalo, NY, US
    A tiempo completo
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Retail Customer Sales Specialist

    Retail Customer Sales Specialist

    SPECTRUMGetzville, NY, US
    A tiempo completo
    This role requires the ability to work lawfully in the U.Earn $18 / hour base pay, with the potential to earn $25 / hour through commission and incentives. Plus, enjoy perks like free and discounted int...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    PayPal Customer Support Specialist

    PayPal Customer Support Specialist

    TradeJobsWorkforce14228 Buffalo, NY, US
    A tiempo completo
    Now hiring an experienced PayPal Customer Support Specialist to perform daily responsibilities with dedication.Ensure compliance with company and safety standards. Work with your team to maintain ef...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Customer Support Manager

    Customer Support Manager

    VirtualVocationsBuffalo, New York, United States
    A tiempo completo
    A company is looking for a Customer Support Manager to enhance and scale customer support operations.Key Responsibilities Own and strengthen customer support operations, including systematizing e...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocationsBuffalo, New York, United States
    A tiempo completo
    A company is looking for a Support Specialist to assist clients and therapists in accessing high-quality mental healthcare. Key Responsibilities Troubleshoot and resolve issues raised by clients a...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Customer Support Consultant

    Customer Support Consultant

    VirtualVocationsBuffalo, New York, United States
    A tiempo completo
    A company is looking for a Customer Support Consultant (Remote Opportunity).Key Responsibilities Provide implementation and integration tasks including requirements analysis, business process ana...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Product Support Specialist-Sales

    Product Support Specialist-Sales

    Medline IndustriesBuffalo, NY, United States
    A tiempo completo
    To gain exposure to all aspects of the Sales Representative position, contribute to efforts to grow clinical product programs in a designated territory. Assist sales partners in project management a...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Customer Support Supervisor

    Customer Support Supervisor

    VirtualVocationsBuffalo, New York, United States
    A tiempo completo
    A company is looking for a Customer Support Supervisor to lead a team of Customer Care Representatives.Key Responsibilities Provide day-to-day leadership, coaching, and direction to the customer ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Technical Support Specialist

    Technical Support Specialist

    TeslaBuffalo, NY, United States
    A tiempo completo
    Tesla Energy Support Specialists handle a variety of customer issues for Residential Energy products while delivering on world class customer service. Our team is the front line and face of the Tesl...Mostrar másÚltima actualización: hace 1 día
    End User Support Specialist

    End User Support Specialist

    LaBella AssociatesBuffalo, NY, US
    A tiempo completo
    Quick Apply
    We are currently hiring an End User Support Specialist to expand our IT Department End User Support team.This position will be a part of our End User Support Helpdesk team and will assist employees...Mostrar másÚltima actualización: hace 4 días
    • Oferta promocionada
    Customer Support Specialist

    Customer Support Specialist

    TradeJobsWorkforce14241 Buffalo, NY, US
    A tiempo completo
    As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provi...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Remote Support Specialist

    Remote Support Specialist

    TradeJobsWorkforce14218 Lackawanna, NY, US
    Teletrabajo
    A tiempo completo
    As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and ...Mostrar másÚltima actualización: hace más de 30 días