Customer Service Call Center Representative

Job Title :

Customer Service Representative

Location : Columbus OH 43219

Duration : 12 Months Extensions

Position Description :

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services Brokerage Online (client website) and Mobile app and general account or financial related inquiries. Successful applicants will be highly professional career driven and committed to World-Class Service.

Ability to contribute in a fast paced team-oriented environment.

Aptitude to multi-task and adjust quickly to change in a busy financial service center

Preference for 1 of the following criteria :

College Degree

Previous contact center experience

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Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1