SR LEAD BUSINESS OPERATIONS MANAGER

Sr. Lead Business Operations Manager

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Sr. Lead Business Operations Manager plays a central role in coordinating and executing the commercial planning process across the organization. This role is ideal for a highly organized and detail-oriented individual who excels at synthesizing data into clear, actionable formats and supporting cross-functional collaboration. The analyst will be responsible for managing planning tools, preparing executive-ready materials, and ensuring smooth operational execution of planning cycles.

Planning Process Coordination

Lead the end-to-end execution of commercial planning cycles, including timelines, deliverables, and stakeholder alignment.

Maintain planning calendars, templates, trackers, and documentation to ensure consistency and transparency.

Support cross-functional teams in meeting planning milestones and submitting required inputs.

Data Management & Visualization

Collect and validate data from internal sources to support planning activities.

Prepare and format data using Excel and Power BI for review and discussion.

Create executive-level PowerPoint presentations and summaries that translate data into clear, visual narratives.

Content & Asset Development

Develop planning collateral including templates, dashboards, and proposal materials.

Maintain and enhance SharePoint sites to house planning resources and promote usability.

Ensure all materials are visually engaging, easy to understand, and aligned with business needs.

Collaboration & Communication

Partner with business operations, finance, and commercial teams to gather inputs and clarify requirements.

Translate complex data into high-level summaries and visual representations for leadership review.

Facilitate communication across teams to ensure alignment and timely delivery of planning components.

What We Look For in a Candidate

Preferred Qualifications

Strong proficiency in Excel, Power BI, and PowerPoint

10-12 years related experience in Sales Operations, Revenue Operations, and FP&A

Experience managing planning processes or business operations in a commercial environment.

Excellent organizational skills and attention to detail.

Ability to communicate effectively with cross-functional teams and senior stakeholders.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges :

$103,711 - $138,281 in these states : AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$108,896 - $145,195 in these states : CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$114,082 - $152,109 in these states : AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process.

Learn more about Lumen's :

Benefits

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

10 / 12 / 2025