Activations Director (Contract)
VimeoSaint Louis, MO, USHace 21 horas
Tipo de contrato
- Temporal
Descripción del trabajoStrategic Impact & Execution : You will be responsible for defining and executing the global strategy for customer onboarding and initial product use. A key part of this is identifying and creating new value streams, such as developing upsell opportunities like custom development or advanced training, by deeply understanding customer needs and translating those needs into actionable service offerings. Process Management : You will standardize the onboarding methodology to ensure a consistent, high-quality experience for all customers, with a special focus on enterprise clients. Your primary goal is to significantly reduce the time it takes for new customers to get value from the product, known as time-to-value (TTV). Cross-Functional Collaboration : This role is the central point of contact for activation, bridging communication between the Customer Success, Sales, and Product teams. You'll ensure a smooth hand-off from sales, advocate for product improvements that enhance the new user experience, and partner with other departments to deliver a seamless customer journey. Data-Driven Improvement : You will establish and track key performance indicators (KPIs) to measure the success of the activation process, using data and analytics to identify pain points, make process improvements, and report on the team's effectiveness to senior leadership. 8+ years of experience in Customer Success, Onboarding, Professional Services, or a related post-sales role within a B2B SaaS environment. Proven track record of designing, implementing, and optimizing customer onboarding processes. Strong understanding of the B2B SaaS customer lifecycle and key metrics (e.g., LTV, Churn, ARR). Demonstrated experience managing a P&L and driving revenue from professional services. Exceptional project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment. Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate across all levels of the organization. Analytical and data-driven mindset, with proficiency in using CRM (e.g., Salesforce) and Customer Success platforms (e.g., Gainsight, ChurnZero, Catalyst). Bachelor's degree or equivalent experience. NYC Metro, Bay Area, Seattle, & Los Angeles : $75.96 / hr - $95.00 / hr All other US cities outside above metro areas : $68.36 / hr - $95.00 / hr
Activations Director (Contract)
We are seeking a highly motivated and experienced Activations Director to join our Global Customer Success team. This is a critical role responsible for the entire customer onboarding and initial activation journey. The ideal candidate will be a strategic thinker, passionate about creating seamless, efficient, and value-driven onboarding experiences that accelerate time-to-value, drive product adoption, and lay the foundation for long-term customer success.
Reporting to the VP of Global Customer Success, you will work closely with cross-functional teams including Sales, Product, and Marketing to refine our customer activation process and ensure a world-class post-sale experience.
- This position will be a 6-month contract
Key Responsibilities :
Qualifications :
Base Salary Range :
Base salary is just one component of Vimeo's total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! We also offer paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), fertility reimbursement, group term life insurances, wellbeing resources, and more.
Crear una alerta de empleo para esta búsqueda
Director • Saint Louis, MO, US
Ofertas relacionadas
Clae Goldman Team is seeking a proactive and enthusiastic Field Sales Associate to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote green ene...Mostrar másÚltima actualización: hace más de 30 días Clae Goldman Team is seeking a proactive and enthusiastic Field Sales Associate to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote green ene...Mostrar másÚltima actualización: hace más de 30 días Clae Goldman Team is seeking a proactive and enthusiastic Field Sales Associate to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote green ene...Mostrar másÚltima actualización: hace más de 30 días Clae Goldman Team is seeking a proactive and enthusiastic Field Sales Associate to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote green ene...Mostrar másÚltima actualización: hace más de 30 días 
Earn at least $1995 driving with Uber when you complete your first 136 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Mostrar másÚltima actualización: hace 1 día Earn at least $1995 driving with Uber when you complete your first 136 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Mostrar másÚltima actualización: hace 1 día Earn at least $1995 driving with Uber when you complete your first 136 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Mostrar másÚltima actualización: hace 1 día 
The Account Director, Client Partnership is responsible for client success and growth across a group of clients.The AD is accountable for the overall partnership between Ansira and the clients in t...Mostrar másÚltima actualización: hace más de 30 días Clae Goldman Team is seeking a proactive and enthusiastic Field Sales Associate to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote green ene...Mostrar másÚltima actualización: hace más de 30 días Earn at least $1995 driving with Uber when you complete your first 136 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Mostrar másÚltima actualización: hace 1 día Earn at least $1995 driving with Uber when you complete your first 136 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Mostrar másÚltima actualización: hace 1 día Earn at least $1995 driving with Uber when you complete your first 136 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Mostrar másÚltima actualización: hace 1 día Clae Goldman Team is seeking a proactive and enthusiastic Field Sales Associate to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote green ene...Mostrar másÚltima actualización: hace más de 30 días Clae Goldman Team is seeking a proactive and enthusiastic Field Sales Associate to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote green ene...Mostrar másÚltima actualización: hace más de 30 días Clae Goldman Team is seeking a proactive and enthusiastic Field Sales Associate to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote green ene...Mostrar másÚltima actualización: hace más de 30 días 
FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000- size companies with engineering-based risk management and property insurance solut...Mostrar másÚltima actualización: hace 7 días Clae Goldman Team is seeking a proactive and enthusiastic Field Sales Associate to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote green ene...Mostrar másÚltima actualización: hace más de 30 días Earn at least $1995 driving with Uber when you complete your first 136 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Mostrar másÚltima actualización: hace 1 día
- Oferta promocionada
Energy Sales & Account Management Job
CLAE SOLUTIONSOld Jamestown, Missouri, United StatesA tiempo completo
- Oferta promocionada
Field Account Manager Job – Green Energy Solutions
CLAE SOLUTIONSArnold, Missouri, United StatesA tiempo completo
- Oferta promocionada
Field Account Manager Career – Make a Positive Impact in Renewable Energy
CLAE SOLUTIONSOld Jamestown, Missouri, United StatesA tiempo completo
- Oferta promocionada
Exciting Opportunity : Field Account Manager – Community Solar Sales
CLAE SOLUTIONSOld Jamestown, Missouri, United StatesA tiempo completo
- Oferta promocionada
Drive with Uber : Earn at least $1995 when you complete 136 trips.
UberOld Monroe, MO, USA tiempo completo +1
- Oferta promocionada
Quick Earnings : Earn At Least $1995 For Your First 136 Trips, Guaranteed.
UberPacific, MO, USA tiempo completo +1
- Oferta promocionada
Drive with Uber - Earn at least $1995 in your first 136 trips with Uber.
UberWinfield, MO, USA tiempo completo +1
- Oferta promocionada
Director, Client Partnership
Ansira PartnersSt. Louis, MO, United StatesA tiempo completo
- Oferta promocionada
Hiring : Field Account Manager
CLAE SOLUTIONSOld Jamestown, Missouri, United StatesA tiempo completo
- Oferta promocionada
Earn At Least $1995 For Your First 136 Trips, Guaranteed.
UberWood River, MO, USA tiempo completo +1
- Oferta promocionada
Flexible $ : Earn At Least $1995 For Your First 136 Trips, Guaranteed.
UberFoley, MO, USA tiempo completo +1
- Oferta promocionada
Flexible schedule - Earn at least $1995 by driving 136 trips with Uber
UberFoley, MO, USA tiempo completo +1
- Oferta promocionada
Sales & Account Management Role – Renewable Energy
CLAE SOLUTIONSArnold, Missouri, United StatesA tiempo completo
- Oferta promocionada
Join Our Team! Field Account Manager in Energy Sales
CLAE SOLUTIONSOld Jamestown, Missouri, United StatesA tiempo completo
- Oferta promocionada
Field Account Manager – Renewable Energy Sales
CLAE SOLUTIONSOld Jamestown, Missouri, United StatesA tiempo completo
- Oferta promocionada
Plan Review Consultant
FMPORTAGE DES SIOUX, Missouri, United StatesA tiempo completo
- Oferta promocionada
Field Account Manager Wanted – Help Promote Green Energy
CLAE SOLUTIONSOld Jamestown, Missouri, United StatesA tiempo completo
- Oferta promocionada
Side gig : Earn at least $1995 in your first 136 trips driving, guaranteed.
UberHouse Springs, MO, USA tiempo completo +1