Remote Customer Service Agent

A company is looking for a Customer Service - Remote agent.

Key Responsibilities

Answer incoming calls and provide assistance to callers

Help with simple troubleshooting and submit support tickets as needed

Schedule appointments and document conversations for follow-up

Required Qualifications

A quiet place to work and reliable high-speed internet

A computer (Windows-based), dual monitors preferred, and a USB-wired headset

A high school diploma or GED

The ability to pass a background check

Availability between 9 am - 6 : 30 pm EST, Monday-Friday