Risk Manager- Change Experience

Risk Manager- Change Experience

As a Manager in Capital One's Anti-Money Laundering (AML) Program you'll be challenged and inspired by working with business partners and stakeholders to support investigators prepare for and adapt to change. This role will focus on the human-side of platform and process change within the FIU and will lead the organization through impactful changes utilizing strategies and tools that offer lasting results while minimizing disruptions to overall operations. You will provide governance and oversight with efficient tracking of high impact FIU initiatives; driving accountability and on time delivery with a focus on people-centered continuous improvements and culture building activities.

Responsibilities :

Manage key FIU projects and initiatives impacting investigation outcomes

Develop tools and strategies to assess and facilitate the integration of changes across all impacted FIU business units, investigator platforms, tools and processes

Coordinate change activities across multiple teams and functions to ensure alignment and successful delivery through communication, training and operationalization

Utilize active listening techniques across all levels to identify potential impacts, concerns and gaps to ensure all are appropriately documented, discussed and considered

Create and participate in a team culture that is adaptive, inclusive and customer focused

Here's what we are looking for in an ideal teammate :

You are a critical thinker who seeks to understand the business, its processes, risks and overall control environment

You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, seek understanding, and challenge conventional thinking.

You have a successful track record of thriving in a fast paced, entrepreneurial and dynamic environment

You create energy and an environment that fosters trust, collaboration, and belonging

You possess excellent written and oral communication skills

Location : This role is hybrid, where you will be expected to spend about half of your working time in the office and half working virtually.

Basic Qualifications :

Bachelor's Degree or military experience

At least 3 years of Anti-Money Laundering (AML) Compliance or Risk Management experience

At least 2 years of experience in Project or Process Management

At least 2 years of experience in Operations Management

Preferred Qualifications :

4+ years of Risk Management experience

3+ years of project or process management experience

PROSCi Change Management Certification, Certified Regulatory Compliance Manager (CRCM) Certification, Association of Certified Anti-Money Laundering Specialist (ACAMS) certification, or Certified Risk Professional or its equivalent

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL : $132,800 - $151,600 for Risk Manager

McLean, VA : $146,100 - $166,700 for Risk Manager

Melville, NY : $159,400 - $181,900 for Risk Manager

New Orleans, LA : $132,800 - $151,600 for Risk Manager

Plano, TX : $132,800 - $151,600 for Risk Manager

Richmond, VA : $132,800 - $151,600 for Risk Manager

Riverwoods, IL : $132,800 - $151,600 for Risk Manager

Wilmington, DE : $132,800 - $151,600 for Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website () . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).