Talent.com
Service Manager

Service Manager

Southern States ToyotaliftJacksonville, FL, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions, Southern States Material Handling solves problems. We are looking for a capable Service Manager to join our team!

As a Service Manager with Southern States Material Handling : Successfully create and maintain service operations, which exceed customer and technician needs. This includes timely, high quality service operations at competitive costs to the customer while maintaining sufficient profit margins and professional image for Southern States Material Handling.

Come be a part of our Toyota / Raymond family!

Top of the Line Benefits!!

  • 401(k) with company matching
  • Dental insurance
  • Health insurance
  • Vision Insurance
  • PTO and Vacation
  • Paid Holidays
  • Flexible Spending Account
  • Life Insurance
  • Tuition Reimbursement

What you Need / Basic Qualifications :

  • Prior company experience as a Road Service Technician or previous Service Manager experience
  • Proficiency with MS Office including Word, Excel, Outlook
  • Windows XP knowledge preferred
  • Demonstrate above average time management, organizational, and follow-up skills
  • Ability to multi-task and manage multiple assignments and tasks and set priorities, as well as adapt to changing conditions and work assignments
  • Excellent verbal and written communication skills
  • Positive people management skills
  • Customer-focused with exceptional customer service skills

    • Education and Certification Needed :

  • High School diploma or GED
  • Technical school coursework in electrical, mechanical, or automotive field is preferred
  • 2-5 years management or leadership experience preferably in a service environment strongly preferred

    • What you’ll Do :

  • Support Technicians, service department associates, and branch management.
  • Provide training in all company functions : policies, procedures, timekeeping, and safety; ensure that these items are being adhered to.
  • Work to eliminate waste and lost time through training and coaching
  • Maintain SSMH’s high company standards and ensure that all Technicians are taking care of and protecting the customers’ interests, and living up to our company standards
  • Give assistance to all team members via phone and in person, as needed.
  • Manage the work in progress reporting – delegate responsibilities as necessary
  • Effectively manage service coordinator and dispatch team to include assigning tasks, setting team goals, and time / attendance recording.
  • Monitor and encourage superior customer communications skills for all service department personnel.
  • Possession of strong communication skills; ability to communicate successfully with a wide variety of individual personality types
  • Conferring with customers as required for problem / solution resolution and proper supervision of equipment repair and maintenance.
  • Take initiative in developing new methods and procedures for the service department as required
  • Assist in technician performance reviews, and complete service team reviews
  • Ensure all technician timecards are complete and accurate
  • Monitor return to branch work orders and completed work orders for billing daily
  • Conduct van inspections after each Technician meeting
  • Participate in and bring value to all monthly team meetings
  • Provide the Branch Operations Manager with technical expertise, as needed
  • Monday through Friday daytime hours

    • SSMH is an equal opportunity employer. SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.

    Crear una alerta de empleo para esta búsqueda

    Service Manager • Jacksonville, FL, US

    Ofertas relacionadas
    • Oferta promocionada
    Senior Customer Success Manager, Service Provider

    Senior Customer Success Manager, Service Provider

    RelativityJacksonville, FL, United States
    A tiempo completo
    The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Sonny's BBQ Restaurant Manager

    Sonny's BBQ Restaurant Manager

    iServStarke, Florida, United States
    A tiempo completo
    THE ISERV GROUP is an established multi-brand hospitality company on a mission to faithfully serve each other, guests, stakeholders and our communities with everything entrusted to us.We truly have...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    PATIENT SERVICES MANAGER

    PATIENT SERVICES MANAGER

    Morrison HealthcareJacksonville, FL, US
    A tiempo completo
    Morrison's hospital kitchens, restaurants, and cafs feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability ...Mostrar másÚltima actualización: hace más de 30 días
    Manager

    Manager

    Titletown Properties LLCSaint Johns, Florida, United States, 32259
    A tiempo completo
    Full time Front of House manager position available.Our managers oversee it all, ensuring every True Blue Crew Member is moving in sync and every guest leaves happy. They create shift schedules, emp...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Restaurant Delivery - Receive 100% of Customer Tips

    Restaurant Delivery - Receive 100% of Customer Tips

    DoorDashFolkston, GA, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    Flexible schedule - Earn at least $1315 by driving 119 trips with Uber

    Flexible schedule - Earn at least $1315 by driving 119 trips with Uber

    UberHilliard, FL, US
    A tiempo completo +1
    Earn at least $1315 driving with Uber when you complete your first 119 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Mostrar másÚltima actualización: hace 4 días
    Shift Manager

    Shift Manager

    Premier Restaurants LLCJacksonville, Florida, United States, 32258
    A tiempo completo
    The Shift Manager provides leadership and assistance to the General Manager to ensure that all team members are guest-focused, and community-connected. They may have additional responsibilities of t...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Service Manager

    Service Manager

    PopeyesJacksonville, FL, US
    A tiempo completo
    We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing guests with ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Service (LTSA) Manager

    Service (LTSA) Manager

    Saft America, Inc.Jacksonville, FL, United States
    A tiempo completo
    We are seeking a highly motivated and detail-oriented.In this pivotal role, you will oversee the entire lifecycle of service contracts, ensuring compliance, negotiation, and execution of terms in a...Mostrar másÚltima actualización: hace 10 días
    • Oferta promocionada
    Side gig - Earn at least $1315 in your first 119 trips with Uber, guaranteed.

    Side gig - Earn at least $1315 in your first 119 trips with Uber, guaranteed.

    UberHilliard, FL, US
    A tiempo completo +1
    Earn at least $1315 driving with Uber when you complete your first 119 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Mostrar másÚltima actualización: hace 4 días
    • Oferta promocionada
    Manager, Learning & Development P&C Insurance Sales / Service

    Manager, Learning & Development P&C Insurance Sales / Service

    The Auto Club GroupJacksonville, FL, United States
    A tiempo completo
    It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.This position is currently able to work. This is subject to change based on amendments and / o...Mostrar másÚltima actualización: hace 15 días
    • Oferta promocionada
    Service Manager - The Reef Apartments

    Service Manager - The Reef Apartments

    The Klotz Group Of CompaniesAtlantic Beach, FL, US
    A tiempo completo
    We are seeking a skilled and reliable Service Manager to join our maintenance team.The Service Manager will play a key role in ensuring the safety, functionality, and aesthetic appeal of our commun...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Customer Service - Self Storage Manager

    Customer Service - Self Storage Manager

    Public StorageSaint Augustine, FL, US
    A tiempo completo
    Customer Service - Self Storage Manager.Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15. Total Rewards package available to our team : .We work Flexible and Full-Tim...Mostrar másÚltima actualización: hace 25 días
    Automotive Assistants & Service Managers

    Automotive Assistants & Service Managers

    Mavis Tire SupplyNeptune Beach, FL, USA
    A tiempo completo
    Quick Apply
    Tire Kingdom & Mavis Tires & Brakes at Discount Prices -.Automotive Assistants & Service Managers.We're looking for full-time Automotive Assistants and Service.Managers to join Team Mav...Mostrar másÚltima actualización: hace 11 días
    • Oferta promocionada
    Transmission Interconnection Manager

    Transmission Interconnection Manager

    Vitis Energy, LLCSaint Augustine, FL, US
    A tiempo completo
    As a Transmission Interconnection Manager, youll lead the interconnection process across a diverse pipeline of projects, ensuring that studies, permitting, utility engagement, and key milestones ar...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Regional Service Manager

    Regional Service Manager

    American RefrigerationJacksonville, FL, US
    A tiempo completo
    American Refrigeration, a trusted leader in industrial refrigeration systems and services, is looking for a driven and experienced. North Florida / South Georgia area.The Regional Service Manager (RSM...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Customer Success Manager North America

    Customer Success Manager North America

    VentrataJacksonville, FL, US
    A tiempo completo
    Imagine standing at the top of the Empire State Building, taking in the breathtaking view.From the online booking to the seamless entry, every part of your ticketing experience was designed and sup...Mostrar másÚltima actualización: hace 2 días
    HVAC Service Manager

    HVAC Service Manager

    GpacJacksonville, Florida, United States
    A tiempo completo
    Quick Apply
    Are you ready to take your career to the next level and dive into a cool opportunity in the HVAC industry? gpac, a 30+ years recruitment company, is thrilled to partner with our client, a well-esta...Mostrar másÚltima actualización: hace más de 30 días