GMNA Operations Quality Shop Director

Job Description

This role is categorized as onsite. This means the successful candidate is expected to report to the Cole Engineering Center in Warren Michigan on a full-time basis.

The Role

The GMNA Operations Quality Shop Director is responsible for ensuring that the Voice of the Customer is the focal point of every Assembly Propulsion Stamping and Component Plant in North America. This role provides leadership across GMNA Manufacturing to ensure all Quality System requirements are developed deployed and effective in delivering world-class quality.

As a look forward position the Director drives proactive engagement across GM Engineering Supplier Quality and North American Shop Directors to improve quality performance and minimize the cost of quality across all GMNA manufacturing sectors.

What Youll Do

Lead Built-In Quality (BIQ) lean manufacturing calibrations and audits for Vehicle Assembly Propulsion Stamping and Component plants.

Own the GMNA BIQ Metric and BIQ Performance Scorecard; recommend certification or de-certification as appropriate.

Own and maintain the GMNA Quality Manual reviewing and authorizing deviations when necessary.

Manage a team of Quality Systems Engineers supporting manufacturing operations.

Maintain the GMNA Cost of Quality Workbook for Manufacturing Operations. Conduct annual performance reviews and benchmarking. Drive cost-of-quality improvements through continuous improvement workshops and headcount analysis.

Serve as the primary liaison with Plant Quality Managers including onboarding monthly team meetings and daily support.

Represent GMNA as the single voice for Global Quality Requirement reviews updates and continuous improvement initiatives.

Support Business Plan Deployment (BPD) as an Objective / Method owner and Strategic Project leader.

Conduct ongoing Quality Metric performance analysis with proactive plant engagement.

Provide manufacturing leadership and Plant Director support for Quality System initiatives including communication and performance status updates.

Partner with functional Shop Directors (Stamping Body Paint General Assembly Maintenance Materials) to align quality objectives.

Engage cross-functionally with Manufacturing Engineering (ME) Product Engineering (PE) Supplier Quality (SQ) and Global Supply Chain (GSC) to drive process improvements.

Lead multidisciplinary project teams to implement advanced quality technologies (e.g. vision systems AI-based quality inspection) and standardized processes.

Your Skills & Abilities (Required Qualifications)

Bachelors degree or equivalent professional experience.

Minimum 5 years of Vehicle Assembly Manufacturing experience.

Minimum 2 years of experience in Quality areas such as Operations Assurance Management Launch Engineering or Supplier Quality.

Strong leadership skills and managerial courage with the ability to motivate and influence cross-functional teams.

Proven ability to communicate effectively with all levels of plant personnel including plant staff represented employees functional departments and corporate leadership.

Project management experience and demonstrated success leading strategic initiatives.

Ability to travel domestically and internationally (valid drivers license and passport required).

What Will Give You a Competitive Edge (Preferred Qualifications)

Masters degree in Engineering Business or a related field.

Strong knowledge of GMS / BIQ Global Quality Requirements manufacturing operations and plant functional structure.

General understanding of launch processes including Global Launch Process (GLP) Global Vehicle Development Process (GVDP) Quality Launch Plan (QLP) and Manufacturing Quality Readiness Reviews (MQRR).

Demonstrated ability to develop strategic plans drive for results maintain customer focus coach high-performing teams and lead change across large organizations.

This job may be eligible for relocation benefits.

• GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship entry of GM as the immigration employer of record on a government form and any work authorization requiring a written submission or other immigration support from the company (e.g. H1-B OPT STEM OPT CPT TN J-1 etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. The selected candidate will be required to travel on a regular basis (25-50%) for this role. This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Benefits Overview

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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and / or a pre-employment screening prior to beginning employment. To learn more visit How we Hire .

Accommodations

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Required Experience :

Director

Key Skills

Employee Relations,Employee Evaluation,Management Experience,Profit & Loss,Conflict Management,Operations Management,Project Management,Budgeting,Leadership Experience,Supervising Experience,Leadership management,Financial Planning

Employment Type : Full-Time

Experience : years

Vacancy : 1