Workers Compensation Claims Recovery Senior Specialist

Overview

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. The ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into one of the following North American Claims offices : Schaumburg, Parsippany, Woodland Hills, Atlanta, Overland Park, or Addison.

Position purpose

Under moderate supervision, evaluates legal liability and aggressively pursues, negotiates, and resolves subrogation collection. When on-site investigation is necessary, secures additional information / investigation from referring office. Communicates with insureds, witnesses, attorneys, and underwriters to obtain / provide the necessary information. Works within specific limits and authority on assignments of moderate technical complexity. Prepares, reviews, and approves data input into the Loss Accounting System. Handles multi-line and multi-jurisdictional losses.

Day-to-day responsibilities

• Interacts effectively with claimants, principals, agents, witnesses, and attorneys in order to effectively complete investigations and collect assets due the company. Interacts with national / local regulatory bureaus as needed.
• Recognizes and responds to business opportunities by finding and implementing new resources and evaluating collection practices for ways to increase efficiencies.
• Reviews bonds, accounting records, invoices and other required material during the investigation and recovery effort and notifies appropriate parties of outstanding issues as needed.
• Networks with other teams, maintaining good communication and information sharing. Makes the best use of resources available to ensure comprehensive solutions to collections issues.
• Prepares reports outlining investigation findings, analyzes cases and recommends appropriate course of action.
• Recommends and / or implements collection process improvements, integrating new concepts, approaches and attitudes while remaining focused on goals. Monitors and controls expenses incurred on claims and salvage cases.

Basic Qualifications

AND

Preferred Qualifications

The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $53,400.00 - $87,500.00, with short-term incentive bonus eligibility set at 10%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Location(s) : AM - Illinois Virtual Office, AM - Addison, AM - Atlanta, AM - Overland Park, AM - Parsippany, AM - Schaumburg, AM - Woodland Hills

Remote Working : Hybrid

Schedule : Full Time

Employment Sponsorship Offered : No

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