Talent.com
Team Leader

Team Leader

H&R BlockSaint Robert, MO, US
Hace 8 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A typical day as you inspire people to make confident, informed decisions about their lives, careers, and money will build client relationships that will grow stronger every year.

Joining us as a Team Leader, you will provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office. You will serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We will help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It would be even better if you also had :

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What you'll bring to the team :

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your expertise :

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why work for us :

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

  • Wellbeing program, BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Sponsored Job #65356

    Crear una alerta de empleo para esta búsqueda

    Team Leader • Saint Robert, MO, US

    Ofertas relacionadas
    • Oferta promocionada
    Shift Leader

    Shift Leader

    Hardee's - Lebanon, MOLebanon, MO, US
    A tiempo completo
    The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure a...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    TAP CSP Coordinator (Leonard Wood)

    TAP CSP Coordinator (Leonard Wood)

    Choctaw GlobalFort Leonard Wood, MO, US
    A tiempo completo
    WHY JOIN CHOCTAW PREMIER SERVICES : .Are you ready to help Soldiers build their future beyond the uniform? Choctaw Premier Services (CPS) is seeking a Career Skills Program (CSP) Coordinator to guide...Mostrar másÚltima actualización: hace 4 días
    • Oferta promocionada
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDashHartville, MO, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 8 días
    • Oferta promocionada
    Shift Leader

    Shift Leader

    Hardee's - Houston, MOHouston, MO, US
    A tiempo completo
    The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure a...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Drive with DoorDash - Start Earning Quickly

    Drive with DoorDash - Start Earning Quickly

    DoorDashFort Leonard Wood, MO, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 8 días
    • Oferta promocionada
    Drive with DoorDash - Flexible Onboarding

    Drive with DoorDash - Flexible Onboarding

    DoorDashHartville, MO, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 8 días
    • Oferta promocionada
    Drive with Doordash - No CDL license needed

    Drive with Doordash - No CDL license needed

    DoorDashFort Leonard Wood, MO, United States
    A tiempo completo
    No CDL needed / No commercial drivers license.DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day....Mostrar másÚltima actualización: hace 10 días
    • Oferta promocionada
    Team Member

    Team Member

    Steak 'n Shake - LebanonLebanon, MO, US
    A tiempo completo
    STEAK N SHAKE IS HIRING TEAM MEMBERS looking to MAKE A DIFFERENCE!.We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who pr...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Team Leader

    Team Leader

    Sbarro Fort Leonard Wood Main Exchange #5621Fort Leonard Wood, MO, US
    A tiempo completo
    Ft Leonard Main Exchange - Bldg.Space #8127 Fort Leonard Wood, MO 65473.Employer paid Short-Term Disability, Long-Term Disability, Accidental Death, and Life Insurance. Reporting to the General Mana...Mostrar másÚltima actualización: hace más de 30 días
    Shift Leader

    Shift Leader

    Pizza HutLebanon, MO, US
    A tiempo completo
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Drive with DoorDash - Onboarding / Onboard

    Drive with DoorDash - Onboarding / Onboard

    DoorDashFort Leonard Wood, MO, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 8 días
    • Oferta promocionada
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDashFort Leonard Wood, MO, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 8 días
    • Oferta promocionada
    Restaurant Delivery - Work With DoorDash

    Restaurant Delivery - Work With DoorDash

    DoorDashFort Leonard Wood, MO, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 8 días
    • Oferta promocionada
    Team Manager

    Team Manager

    Panera BreadOsage Beach, MO, US
    A tiempo completo
    At Panera, our leaders are celebrated for bringing out the best in their teams.Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day.Get ready to rise an...Mostrar másÚltima actualización: hace más de 30 días
    Shift Leader

    Shift Leader

    STR Partners LLCHouston, Missouri, United States, 65483
    A tiempo completo
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Drive with DoorDash

    Drive with DoorDash

    DoorDashHartville, MO, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 10 días
    • Oferta promocionada
    Restaurant Delivery

    Restaurant Delivery

    DoorDashHartville, MO, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 10 días
    • Oferta promocionada
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDashLicking, MO, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 10 días