Customer Service Representative - Bilingual Spanis

General informationJob Posting TitleCustomer Service Representative - Bilingual Spanish, HealthcareDateWednesday, August 27, 2025CityPhoenixStateAZCountryUnited StatesWorking timeFull-timeDescription & RequirementsYouTube VideoLocation : On-site in Phoenix, AZ Starting Pay : $19.16 / hr. plus a $750 new hire bonus and up to $1,800+ in other potential bonuses!

• Schedule : Limited-Service Full-Time positions availableSite Hours : 24 / 7 center; the targeted start date, hours, and schedule are discussed with recruiterEvening and night shifts are highly preferred - with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.Make a Difference and Empower People to Navigate Healthcare with ConfidenceAre you bilingual and passionate about helping others? Maximus is looking for Bilingual (English / Spanish) Customer Service Representatives (CSRs) who can provide exceptional support to individuals navigating healthcare programs. If you're dedicated, compassionate, and eager to grow, we want you on our team.You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.Pay & BenefitsWe provide a competitive package designed to support your success both inside and outside work : - Competitive Compensation : o $19.16 / hr base pay + 10% shift differentialo $750 new hire bonus and up to $1,800+ in bonus opportunities, including training completion and referrals
• Comprehensive Insurance Coverage : Company-paid medical coverage- Tuition Reimbursement : Invest in your ongoing education and development- Future Planning : 401(k) with company match- Paid Time Off Package : Paid time off, sick leave & 11 paid holidays- Maximus Wellness Support : Employee Assistance Program (EAP), wellness resources, and employee discount programs- Work / Life Balance Support : Flexible schedules that meet your lifestyle- Career Growth : A supportive environment with career development and promotional opportunities- Meaningful Work with Impact : No cold calls, sales, or collections involved!
• Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities :

Apply below after reading through all the details and supporting information regarding this job opportunity. - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).