Travel program Specialist

Travel Program Specialist (TPS) : 100% Virtual (within the US)

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. At Amex Global Business Travel, we're revolutionizing corporate travel for the modern world. And we're not just looking for someone to manage a travel program - we're seeking a dynamic professional who will optimize, energize, and elevate the travel experience for our clients. We're a forward-thinking team that believes in the power of strategic travel management, innovative solutions, and genuine human connection. Our workplace isn't about rigid hierarchies - it's about empowering talented professionals to do their best work. We offer an incredible work environment where people genuinely love what they do, with team members who typically stay with us for years, finding true professional fulfillment. Technology & learning : We're not just adapting to change - we're driving it. As American Express Global Business Travel evolves into a SaaS company, we're revolutionizing corporate travel through AI-powered solutions and strategic technology partnerships. If you're excited about being at the forefront of digital transformation in travel tech, this is your moment. We move fast. If you can quickly adapt to new technologies, learn digital tools with ease, and see change as an opportunity, you'll thrive here. We're leading the corporate travel revolution, and we want passionate professionals who can help shape the future. And it's fun - so much is changing in corporate travel, come be a part of the excitement!

What You'll Do : Program Support

• Become the central hub for traveler operations and stakeholder management
• Masterfully manage traveler escalations and comprehensive program inquiries
• Drive strategic change management and employee education on travel policies
• Implement and optimize new travel tools and processes
• Collaborate with the client's Travel Management Company (TMC) to monitor and exceed performance targets

Online Booking Tool (OBT) Program Support

Reporting & Data Analysis

Key Accountabilities :

What We're Looking For :

Location : United States The US national base salary range for this position is from $60,200.00 - $111,800.00. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for a discretionary annual bonus which rewards participants based on individual and / or company performance.

The #TeamGBT Experience

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!