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Learning Solution Advisor I (US)

Learning Solution Advisor I (US)

TD BankMount Laurel, NJ, US
Hace 4 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Learning Solution Advisor I

The Learning Solution Advisor I acts as a strategic partner and advisor for a portfolio of business or functional groups, accountable to enable the creation, delivery and measurement of comprehensive long-term / multi-year learning solutions aligned to strategic business priorities.

The Learning Solution Advisor I develops and supports the implementation of learning strategies to build individual, team and organizational effectiveness throughout the company. This role works in a collaborative fashion with HR partners and business leaders managing relationships and overall deliverables across multiple phases and waves.

It requires critical strategic thinking, and a good balance between understanding TD's Operating Model and program structure and governance; combined with a solid knowledge of performance consulting practices, strong strategy planning, change management, collaboration, stakeholder management, and communication skills to foster and influence change and implement best practices to drive Company and departmental results.

Depth & Scope :

  • Acts as a primary point of contact and strategic advisor to business leader, HRBPs, Talent and Learning COEs like Project Delivery, Learning Technology, Learning Operations and day to day inquiries or BAU changes
  • Leads performance consulting, participates in business planning and LOB projects / initiatives and conduct needs analysis to diagnose gaps, and develop effective solutions to address capability development needs that align with business and HR strategy along with the appropriate LOB and / or HR measurements
  • Negotiates, influences, and builds strong relationships with business leaders, subject matter experts, Talent COE and HR partners to understand business strategy and evolving learning needs
  • Provides learning advisory and thought leadership to key stakeholders, engaging L&D leaders in conversations, including but not limited to new and innovative learning solutions, capabilities and limitations of learning options and modalities, and recommended solutions and rollout plans.
  • Executes the long-term learning strategy & plan and associated roadmaps for the assigned portfolio and capabilities, ensuring they align with the skills needed to support the broader business vision and delivers a great learner experience. Participates in business planning and Line of Business projects and initiatives
  • Builds the business case for learning development and define the rollout plan in collaboration with the business senior management and other partners like L&D and HRBPs
  • Partners with L&D stakeholders to ensure L&D workstream is appropriately staffed and resourced to support the initiative
  • Inventories and identifies learning assets that map to new or existing capabilities to support business outcomes
  • Interacts, collaborates and helps influence peers and other LSAs to ensure alignment to the long-term learning plan and associated roadmaps of the capabilities assigned
  • Proactively aligns learning strategies to the capabilities needed to address evolving business needs
  • Acts as intermediary between learning COE leads and business leads to ensure the learning strategy is effectively executed and to manage the ongoing sustainment model for the learning plans
  • Manages issues or escalations in relation to the learning strategy within the portfolio
  • Develops and leverages relationships with external learning partners on best-in-class learning services
  • Aligns to enterprise frameworks or methodologies that relate to business architecture activities within the business area
  • Attends and participates in internal and external industry committees and / or conferences for learning professionals
  • Identifies and implements process improvements that reduce costs or create capacity within learning development and delivery
  • Provides quarterly updates and report on the development of learning assets and materials as well as progress of the overall learning strategy including measurements to support the business needs
  • Actively seeks feedback from users and support areas including the various COE leads
  • Keeps abreast of emerging issues, trends, and evolving business requirements and assess potential impacts
  • Acts as a learning expert / lead, integrating cross-function understanding within their own field of specialty

Education & Experience :

  • Bachelor's degree or progressive work experience in addition to experience below
  • 7+ years related experience preferred
  • In depth knowledge of recruiting and employment practices and extensive knowledge of federal and state employment laws
  • Ability to work independently
  • Ability to maintain confidentiality
  • Ability to work with all levels of management
  • Strong interpersonal, counseling, change management, and coaching skills
  • Accustomed to an environment that is fast-paced with considerable expectation to timely delivery
  • Possesses experience in tactical HR support and strategic planning
  • Strong customer service orientation and ability to establish strong working relationships
  • Excellent writing, analysis, conceptual and presentation skills as well as the ability to communicate effectively
  • Excellent influencing / coaching skills to accomplish objectives through others and to build individual, team and organizational effectiveness
  • Skilled at developing in-depth relationships with ultimate decision-makers within the client organization
  • Proficient with MS Office products and knowledge of HR databases a plus
  • Physical Requirements : Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100% Domestic Travel Occasional International Travel Never Performing sedentary work Continuous Performing multiple tasks Continuous Operating standard office equipment - Continuous Responding quickly to sounds Occasional Sitting Continuous Standing Occasional Walking Occasional Moving safely in confined spaces Occasional Lifting / Carrying (under 25 lbs.) Occasional Lifting / Carrying (over 25 lbs.) Never Squatting Occasional Bending Occasional Kneeling Never Crawling Never Climbing Never Reaching overhead Occasional Reaching forward Occasional Pushing Occasional Pulling Occasional Twisting Never Concentrating for long periods of time Continuous Applying common sense to deal with problems involving standardized situations Continuous Reading, writing and comprehending instructions Continuous Adding, subtracting, multiplying and dividing Occasional The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

    Who We Are : TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

    TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing and so will you.

    Our Total Rewards Package

    Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes base salary and variable compensation / incentive awards (e.g., eligibility for cash and / or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

    Additional Information

    We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

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