Accounts Receivable Specialist

Accounts Receivable Specialist

We are seeking a hands-on Accounts Receivable Specialist to join our Princeton headquarters, playing a critical role in maintaining the accuracy and integrity of our financial reporting process. In this role, you will be responsible for managing customer accounts, ensuring timely collection of receivables, and maintaining accurate financial records, timely responses to emails in our Accounting mailbox. You will be the primary point of contact for clients regarding AR-related inquiries and must have excellent communication and follow-up skills. This is an in-person role, reporting directly to the Controller. NetSuite experience is a must, as our financial systems and reporting workflows are heavily dependent on the platform.

Key Responsibilities

• Manage the accounts receivable process from estimate creation, invoice generation to collections.
• Monitor aging reports and follow up on overdue accounts.
• Respond to client inquiries and resolve billing or payment issues professionally and promptly.
• Collaborate with the Sales and Customer Success teams to ensure accurate invoicing and payment collections.
• Process cash receipts and apply payments in NetSuite.
• Reconcile AR accounts and support month-end close activities.
• Generate reports for management and assist with audits as needed.
• Maintain accurate customer records and documentation.
• Participate in process improvement initiatives to enhance efficiency in day-to-day accounting operations.
• Provide ad hoc financial analysis and support to various departments as needed.

Qualifications

Work Environment

Why Join ISMG?

ISMG is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.