Director of Operations - Central Texas and Oklahoma

Job Listing :

• Director of Operations - Central Texas and Oklahoma  Location : DFW Metroplex Job Type : Full-Time  Salary : Competitive, based on experience  About Us  At 7 Brew Coffee, our mission is to “brew smiles one cup at a time.” We are a rapidly growing drive-thru coffee company committed to operational excellence, leadership development, and delivering exceptional customer experiences.
• The Director of Operations plays a critical role in scaling our growth, driving performance across multiple regions, and ensuring that every stand embodies our culture of positivity, kindness, and hustle.  Job Summary  The Director of Operations is a strategic leadership role responsible for overseeing the operational success of multiple regions.
• Reporting directly to the Chief Operating Officer (COO), this position manages a team of Regional Managers, each leading a portfolio of stands.

The Director ensures operational consistency, drives financial performance, fosters leadership development, and reinforces 7 Brew’s cultural values across all markets.  Key Responsibilities  Strategic Leadership & Oversight  Develop and implement operational strategies that align with 7 Brew’s mission, vision, and financial objectives.  Partner with the COO to set company-wide operational goals, KPIs, and initiatives to drive growth and customer satisfaction.  Oversee Regional Managers to ensure consistent execution of policies, procedures, and brand standards.  Regional Management & Support  Act as the primary point of contact for Regional Managers, providing resources, solutions, and support.  Conduct regular check-ins, performance reviews, and coaching sessions with Regional Managers.  Maintain accessibility through calls, texts, emails, and platforms like GroupMe for timely issue resolution.  Financial Accountability  Monitor financial performance across all regions, focusing on COGS, labor, and profitability.  Analyze reports to identify trends, implement corrective actions, and optimize costs without compromising quality.  Collaborate with COO and finance team to create budgets and forecasts that align with growth objectives.  Leadership Development & Talent Pipeline  Mentor and develop Regional Managers to build a strong leadership pipeline.  Identify high-potential leaders and provide tailored development opportunities.  Oversee training programs to ensure Regional Managers and teams are equipped to meet operational and cultural standards.  Operational Excellence & Consistency  Ensure quick service times (e.g., drive-thru times under 3 :