Talent.com
Field Technical Support Rep-2
Field Technical Support Rep-2eTeam Inc • Tustin, California, United States
Field Technical Support Rep-2

Field Technical Support Rep-2

eTeam Inc • Tustin, California, United States
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
  • Quick Apply
Descripción del trabajo

Pay Rate: $23 - $27/Hour



**WALK-UP TECHNICAL SUPPORT BAR ROLE*** IQ BAR

  • Provides on-site walk-in center technical support to employees with PC software/hardware, android/iPhones, and MAC PC's.
  • Experience analyzing and solving technical problems.
  • Explain where technical issues may originate from as a result of having a deep understanding of hardware and software components.
  • Experience solving hardware and software issues in a customer service environment.
  • Strong social skills and experience navigating customer service issues with empathy.
  • Strong instinct to act quickly and are motivated to do what's best for the customer, you empathize when technology is not working as expected and explain difficult technical problems in a way the customer understands. Often anticipating and adjusting for problems and roadblocks.
  • Experience working in a dynamic, fast-paced environment, and can make decisions quickly and sometimes under tight deadlines.
  • Shown success in team environments demonstrating shared responsibility and accountability with other team members.
  • You have excellent verbal and written communication skills with the ability to tailor communication style to different audiences. You support customers in a timely manner and balance priorities to achieve individual and team productivity goals. You develop product knowledge and research required information using all available tools and resources. You set reasonable expectations for customers and keep them updated throughout their interaction. You document all pertinent user information and the nature of the problem with accuracy in all supported systems. You record all transactions accurately to maintain service and inventory part accuracy. All other duties assigned by supervisor.


Other Requirements:

  • Education: High School or equivalent.
  • Experience: 5+ years.
  • Provides on-site I.T. field support to customers including installation, and servicing and repairing computer systems and equipment.
  • Good interpersonal skills to work with customers and other unit personnel
  • Good analytical and problem-solving skills Good communication skills.
  • Good time management and organizational skills Ability to resolve hardware and equipment problems, Office environment, Windows 7/10 experience, able to lift 30 lbs regularly.
  • No travel required.

Crear una alerta de empleo para esta búsqueda

Field Technical Support Rep-2 • Tustin, California, United States

Ofertas similares

LEAD DIRECT SUPPORT PROFSNL

AbleLightMission Viejo, CA, United States
A tiempo completo

The primary responsibility is to deliver person centered care and services to those we support in a residential setting to fulfill our purpose for existing "We believe the world shines brighter whe...Mostrar más

 • Oferta promocionada

Field Support Representative I, II, III

Canon U.S.A., Inc.Irvine, California, United States
A tiempo completo

Field Support Representative I, II, III.Position Type (Portal Searching).Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provi...Mostrar más

 • Oferta promocionada

Resident Support Services Team Lead

FirstService CorporationIrvine, CA, United States
A tiempo completo +1

Description Job Overview: The Resident Support Services Team Lead is a key contributor, supporting the Director of Client Experience oversight of the Resident Support Services (RSS) team.The role d...Mostrar más

 • Oferta promocionada

Medication Technician

The Seville of San ClementeSan Clemente, CA, United States
A tiempo completo +1

Position Title: Medication Technician Department: Health and Wellness Exempt Status: Non-exempt, Hourly Supervisor: Health and Wellness Director.Provides medication assistance for residents in acco...Mostrar más

 • Oferta promocionada

Phlebotomist - Blood Collection & Lab Support (Travel)

CoronaregionalCorona, California, United States
A tiempo completo

A community hospital network in California is seeking a Phlebotomist to obtain blood samples for lab testing and perform related clerical duties.Candidates should have an Associate degree in Scienc...Mostrar más

 • Oferta promocionada

Warehouse Customer Service Rep

Capstone Logistics, LLCOntario, CA, US
A tiempo completo

Weekly Pay! Customer Service Rep-null #CB Capstone Logistics, LLC is part of The Transportation and Logistics industry which has been designated a "Critical Infrastructure Segment".As a "critical i...Mostrar más

 • Oferta promocionada

Mail Carrier - City - No Experience Required

Postal Jobs AssistDana Point, California, United States
A tiempo completo

USPS is accepting applications for City Carrier Assistants nationwide.This role ensures smooth postal operations by delivering mail efficiently.No prior experience is required, as USPS offers compr...Mostrar más

 • Oferta promocionada

Work from Home – Product Feedback Support - $25-$45 per hour

GLSan Clemente, California
Teletrabajo
A tiempo completo

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Mostrar más

 • Oferta promocionada

Customer Service Business Systems Support Analyst (105.25)

Golden State Water CompanySan Dimas, California, United States
A tiempo completo

Golden State Water Company is one of the largest investor-owned water utilities in the United States.We deliver quality, reliable water to more than 1 million people in over 80 communities througho...Mostrar más

 • Oferta promocionada

Customer Service Representative (Tech Support)

SwoonIrvine, CA, United States
A tiempo completo

Customer Experience Concierge – Fiber Internet Services.Location: Irvine, CA | Shift: Flexible availability.We're looking for a motivated, people-first Customer Experience Concierge to join our gro...Mostrar más

 • Oferta promocionada

Project Specialist 3

inSync StaffingPomona, CA, United States
A tiempo completo

Hours Mon to Fri 8am to 5pm Duration 18 Months Location Pomona, CA Hybrid Day to Day Responsibilities Scheduling Substation Programs projects (100 150) projects, each under $25M) with some level of...Mostrar más

 • Oferta promocionada

Remote Administrative Assistant - Part Time Panelists Needed

ApexFocusGroupSan Clemente, California, US
Teletrabajo
A tiempo completo +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience ...Mostrar más

 • Oferta promocionada

Customer Support Representative II

Shorr Packaging Corp.Ontario, California, United States
A tiempo completo

Together, We Own it! Start your employee owner journey with Shorr Packaging.The Customer Support Representative II provides a positive brand experience for existing and potential customers as a key...Mostrar más

 • Oferta promocionada

Automation Technician III

Niagara Bottling, LLCDiamond Bar, California, United States
A tiempo completo +1

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you wan...Mostrar más

 • Oferta promocionada

Project Specialist 3

Trilyon, Inc.Pomona, California, US
A tiempo completo

Position: Project Specialist 3.Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.Location: Pomona, CA 91768 (Hybrid, 2 days/we...Mostrar más

 • Oferta promocionada

Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required

Valet LivingSan Clemente, California, United States
A tiempo completo +1

Part-time evening work close to home.Service one or more nearby apartment communities with no long-distance driving or off-site dumping.We're hiring part-time Doorstep Trash Collection Specialists ...Mostrar más

 • Oferta promocionada

Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCDana Point, California, United States
Teletrabajo
A tiempo parcial

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...Mostrar más

 • Oferta promocionada

Technical Specialist\/Scientist 2

Spectraforce TechnologiesPomona, California, United States
A tiempo completo

Technical Specialist/Scientist 3.This role provides day-to-day operational support through ongoing troubleshooting and technical analysis related to the onboarding and provisioning of SPE, Transmis...Mostrar más