Eligibility Technician 2 (PCN 068141M)

Eligibility Technician 2

This individual position is exempt from the hiring freeze. Qualified applicants are encouraged to apply. Welcome to the Department of Health! We'd be delighted to have you join our team. If you envision yourself in this role and are ready to start an exciting career with us, apply today! This position is open to Alaska residents only. Please check our residency definition to determine if you qualify. These positions are currently located in Ketchikan and Wasilla, depending upon the location of the most qualified candidate.

What you will be doing : As an Eligibility Technician 2 (ET2) in the Long-Term Care Unit, you will undergo formal training on various programs managed by the Division. The ET2 is expected to demonstrate extensive knowledge, proficiency, and the ability to work independently and efficiently while managing a diverse and sizable caseload under general supervision. They will develop expertise in program policies, enabling them to make independent, complex eligibility decisions and apply their understanding of multiple program manuals to ensure eligibility criteria are met across various programs.

Mission and values / culture : The Division of Public Assistance is committed to promoting self-sufficiency and providing basic living expenses to Alaskans in need. At the Division of Public Assistance, we work for the common good of, and earn the respect of, the clients, families and communities we serve. We honor cultural, geographic and economic diversity and seek community involvement in our decisions and service delivery.

Benefits of joining our team : The Division of Public Assistance is devoted to developing and sustaining a quality workforce by providing staff training and encouraging career advancement within the agency. You will have the opportunity to develop skills and build knowledge and competencies to assist you in your future career goals. We believe you can advance through various positions and join the Policy, Administrative, and / or Leadership teams within our agency. We provide a competitive benefit package, flexible work schedules and job stability.

The working environment you can expect : This position is part of a statewide eligibility team within the Long-Term Care Unit, located in Public Assistance offices across Alaska. You will collaborate with a team of highly trained staff who uphold the agency's mission and values in an environment built on mutual trust and respect. Joining our team offers a unique and fulfilling experience, providing both challenges and rewards as we work toward creating a more modern and adaptable system to better serve Alaskans.

Who we are looking for : The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below :

• Attention to detail : Is thorough when performing work and conscientious about attending to detail.
• Technical competence : Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
• Problem solving : Identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations.
• Oral and written communication : Expresses information to individuals or groups effectively, taking into account the audience and nature of the information (for example; technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Adaptability : Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.

To view the general description and example of duties for this job class, please go to the following link and search for Eligibility Technician 2.