Senior Digital Designer

Become a part of our caring community and help us put health first

The Senior Digital Designer responsible for creating, executing, developing, and maintaining digital design elements across multiple platforms. The Senior Digital Designer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

We're looking for a Senior UX / UI Designer to lead the design of intuitive, accessible, and human-centered digital experiences for our senior population and care teams. You'll work closely with product managers, developers, researchers, and stakeholders to craft solutions that are not only functional but empathetic and inclusive.

Design Strategy

Audit and analyze digital product experiences, including competitive offerings.

Identify opportunities for our digital products to improve and innovate, making a strong connection to user needs, preferences, and expectations.

Create diagrams, models, or low-fidelity prototypes to demonstrate concepts and ideas.

Test concepts, hypotheses, and assumptions using Human-Centered Design methods and digital product tools, partnering with

the Research team where necessary.

Synthesize insights from customer and user research, digital product analytics, and market intelligence to inform design briefs and strategic recommendations for digital product opportunities.

Collaboration

Partner with Product Managers, Product Owners, Designers, Researchers, and subject matter experts to generate meaningful solutions for our customers.

Facilitate workshops with stakeholders and team members to arrive at shared understanding and elicit shared goals and outcomes.

Present strategic recommendations to product teams, leadership, and Pharmacy Digital partners.

UX / UI Design Execution

Lead UX / UI design efforts across multiple digital products, ensuring alignment with CenterWell's mission and user needs.

Translate complex healthcare workflows into simple, elegant interfaces for seniors, caregivers, and clinicians.

Conduct user research, usability testing, and accessibility audits to inform design decisions.

Create wireframes, prototypes, and high-fidelity designs using Figma and other design tools.

Advocate for accessibility (WCAG compliance), inclusive design, and usability best practices.

Contribute to and evolve CenterWell's design system to ensure consistency and scalability.

Mentor junior designers and foster a culture of collaboration and continuous improvement.

Use your skills to make an impact

Qualifications

5+ years of experience in UX / UI design, with a strong portfolio demonstrating user-centered design across web and mobile platforms.

Experience designing for healthcare, senior populations, or other accessibility-sensitive domains.

Proficiency in Figma, Sketch, Adobe XD, and prototyping tools.

Strong understanding of accessibility standards (WCAG), usability heuristics, and responsive design.

Excellent communication and storytelling skills to present design rationale to stakeholders.

Experience working in Agile or Lean environments.Bachelor's degree in Design, HCI, Psychology, or a related field (or equivalent experience).

Preferred Requirements

Familiarity with healthcare regulations (HIPAA), EMR / EHR systems, or clinical workflows.

Experience with design systems and component libraries.

Knowledge of analytics tools (e.g., Hotjar, Google Analytics) to inform design decisions.

Empathy for older adults and an understanding of their digital behaviors and needs.

Additional Information

Remote role

Work at Home Statement

To ensure Home or Hybrid Home / Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home / Office employees must meet the following criteria :

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home / Office employees with telephone equipment appropriate to meet the business requirements for their position / job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE : HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https : / / www.humana.com / legal / accessibility-resources?source=Humana_Website.