IS Systems Support Specialist I

Job Description

Job Description

IS Systems Support Specialist I needs 2 years work experience in an information service environment.

IS Systems Support Specialist I requires :

CompTIA A+ and Network+ Certifications desirable.

Server, PC and laptop hardware configuration and support

Hardware and software inventory control and life-cycle management

Technical problem analysis and resolution

Windows OS and software configuration and support

Ability to lift 50 pounds

CompTIA A+ and Network+ Certifications

Configure, deploy and support hardware (PC, laptop, printers, etc.)

Image PCs, install optional software products

Trouble-shoot / diagnose hardware and software problems

Experience with Dell hardware

Formal Microsoft (OS, Office, 365) training Required levels / Years of Experience education

At least 2-years experience working with hardware in a multi-site corporate environment

IS Systems Support Specialist I duties :

Hardware and Software

Configure and install standard hardware and software

Support standard hardware, operating systems, printers and software.

Load operating system and application upgrades

Maintain hardware and software inventory records

Write and maintain documentation

Perform other duties as assigned