Team LeadWhataburger of Mesquite, Inc. • Seagoville, Texas, United States, 75159
Team Lead
Whataburger of Mesquite, Inc. • Seagoville, Texas, United States, 75159
Hace más de 30 días
Tipo de contrato
- A tiempo completo
Descripción del trabajoProtects and promotes the Whataburger Brand at all times. Notifies a member of the management team with sufficient lead time when unable to report to work as scheduled. Attends all meetings and training sessions as required by management. Communicates problems outside a Team Leader's span of control to the Manager on duty as soon as possible. Strives to continually enhance personal leadership style and improve personal performance. Demonstrate Whataburger's Family Value Proposition, “Pride, Care, and Love.” Continues to learn and improve job skills as directed through performance appraisals. Enforces company standards consistently demonstrating fairness in all situations through the Team Member Guidelines. Maintains professional relationships with other Whataburger Family Members. Uses on-the-spot training to improve performance by providing positive feedback and encouraging Family Members to ask questions. Informs the Manger of critical training opportunities with individual Team Members. Evaluates the performance of Team Members, and identifies training opportunities prior to issuing assignments for upcoming shifts. Assists, supervises, and conducts Team Members training as always directed and reinforces company policy. Corrects the cause for employee performance opportunities by examining / identifying the facts before prescribing a course of action. Provides positive critical performance feedback in a sportive manner. Stands out as a role model for others through daily interactions and leadership example, acts as a resource for other Team Members. Assists the restaurant management by performing critical administrative tasks such as cash reporting, inventory audits, preparing deposits, closeouts, payroll adjustments, etc. Performs any operational task upon request. Sets the example by performing as a role model whenever working, whether on duty as a Team Leader or filling a shift position. Ensures all products are prepared according to quality standards, as ordered and delivered to the customer within Whataburger service time standards with a “no excuses” mentality. Ensures the Drive-Thru production flow keeps pace with traffic by remaining alert and following up at regular intervals. Ensures the physical appearance of self, employees, property, dining area, restrooms, outer and food production areas continuously meet standards. Promotes excellence in customer relations to the rest of the team. Communicates directions clearly and follows up to ensure specific actions are carried out as intended. Ensures all actions are carried out according to policy and procedure, treating exceptions as training opportunities. Ensures all Team Members report for work, clock in and out as scheduled. Ensures all safety policies and procedures are maintained to provide a safe environment for customers. Ensures all Team Members perform safely, applying the necessary precautions and safety equipment in all situations, such as leaks, wet floors, equipment cleaning and maintenance etc. Completes shift reports to communicate key events to the Manager and other team leaders. Accurately records the food inventory prior to and at the close of each shift, as directed. Ensures all equipment operates safely, at the proper temperatures and within the Company's guidelines. Maintains knowledge of and follows all emergency procedures. Handles emergencies in a controlled, exact manner to avoid confusion and further crisis. Assumes additional responsibilities as assigned. Ensures all customers are satisfied and receive their product(s), as ordered within Whataburger service time standards. Maintains the appearance of the restaurant to ensure customers have a positive image of Whataburger and its Team Members. Changes out POP when necessary. Answers the phone in a courteous, articulate manner, according to Whataburger procedure. Handles any customer complaints and ensures satisfaction in accordance with company policy. Demonstrates fiscal responsibility with all Company assets. Follows company cash handling policies. Monitors all cash handling and sales terminal operations to ensure accuracy. Monitors cash handling and inventory controls through regular follow up and observation. Prepares cash deposits and manages the change fund accurately. Audits registers and records discrepancies. Controls labor and food expense in relation to sales and takes appropriate action to ensure the highest possible productivity is achieved during assigned shifts. Controls food costs by ensuring proper portioning. Assists with preparing, reviewing and making bank deposits. Must be able to lift up to 50 lbs. Must have the ability to stand during entire shift. Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push. Ability to read (Orders on tickets, Menu Board, receipts, etc.) Frequent contact / immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items. Frequent washing of hands. Effectively serves as a team player in supporting the goals of the organization. Responsible for the completion of well-defined tasks or projects set by management. Promotes teamwork among all team members. Accepts professional, timely criticism in a mature, positive fashion as intended, for personal development. Demonstrates and promotes a “can do” attitude when addressing customer requests, concerns, and complaints to assure customer satisfaction is achieved at all times. Demonstrates a willingness to listen to employees, emphasizing the appropriate chain of communication in problem situations. Displays a commitment to the restaurant's success and performs an appropriate share of the work.
Whataburger of Mesquite, Inc. – Team Leader
The Team Leader is responsible for ensuring each customer's experience meets or exceeds expectations. Supervises the performance of entrusted Team Members and leads them to perform all tasks according to stands. Undertakes the duties and tasks assigned to the Team Members as and when required to ensure that a high level of customer service is maintained. The Team Leader serves to assist Whataburger in satisfying its primary goal, customer Satisfaction.
To continue the path for career success at Whataburger, the Team Leader will participate in a skills development program and will be required to achieve certification in specific stations associated with the position.
BENEFITS
- Competitive WEEKLY Pay
- Referral Bonus Program
- Schedule Flexibility
- Development and Career Growth Opportunities
- Tuition Reimbursement Program
- Discounted Meals
- Service Awards
- Scholarship Program
- Whataburger Family Foundation (Hardship Grant Assistance)
- Chaplain Service
- Paid Vacations
RESPONSIBILITIES
Leadership and Communication
People
System
Customer
Finance
Physical Requirements
KEY PERFORMANCE INDICATORS
PI9de38b001cea-30511-39121062
Crear una alerta de empleo para esta búsqueda
Team Lead • Seagoville, Texas, United States, 75159
Ofertas relacionadas
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now....Mostrar más
Our company at H&R Block believes in the power of people helping people.Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We strive to con...Mostrar más
At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric.Cotality is the trusted source for property intelligence, with unmatched precis...Mostrar más
At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Mostrar más At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Mostrar más 
Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Mostrar más
At Nespresso, we place people and specialty coffee at the heart of what we do.As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine...Mostrar más
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...Mostrar más
Point of Sales Marketing Team Leader.Do you enjoy speaking with guests and selling wonderful vacation packages? If so, don't miss the opportunity to apply today!.
This position is directly respo...Mostrar más
Team Lead needed for immediate full-time leadership position in your area.As a Team Lead, you are responsible for successfully growing and managing a team of Energy Pros representing an energy serv...Mostrar más At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Mostrar más 
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now....Mostrar más
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
At Academy Sports + Outdoors, our Purpose is to make it easier for everyon...Mostrar más At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We strive to con...Mostrar más At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Mostrar más 
We believe that taking care of our guests begins with taking care of our crew, and we try to do an amazing job with both.
No insane hours, no crazy demands; just great food, great people and a great...Mostrar más
You're applying for Team Leader.Mostrar más
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now....Mostrar más
Senior Cloud Architect / Team Lead
NTT DATA • Plano, TX, United States
A tiempo completo
Última actualización: hace 13 días • Oferta promocionada
Associate Team Leader
Dallas Staffing • Dallas, TX, US
A tiempo completo +1
Última actualización: hace 19 días • Oferta promocionada
Team Lead, Technical Customer Care
Cotality • Dallas, TX, United States
A tiempo completo
Última actualización: hace 7 días • Oferta promocionada
Team Leader
H&R Block • Dallas, TX, US
A tiempo completo
Última actualización: hace 22 días • Oferta promocionada
Associate Team Leader
H&R Block • Dallas, TX, US
A tiempo completo +1
Última actualización: hace 22 días • Oferta promocionada
Retail Part Time Team Lead
Office Depot • Garland, TX, US
A tiempo parcial
Última actualización: hace más de 30 días • Oferta promocionada
Retail Team Lead, Northpark Center
Nestle • Dallas, TX, United States
A tiempo completo
Última actualización: hace 21 días • Oferta promocionada
Shift Lead
Walgreens • Frisco, TX, US
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Sales Team Lead
Hilton Grand Vacations • Dallas, TX, US
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Team Lead
2020 Companies • Dallas, TX, US
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Team Leader
Dallas Staffing • Dallas, TX, US
A tiempo completo
Última actualización: hace 19 días • Oferta promocionada
Senior Cloud Architect / Team Lead
NTT America • Plano, TX, United States
A tiempo completo
Última actualización: hace 13 días • Oferta promocionada
Store Team Lead
Academy Sports and Outdoors • Frisco, TX, US
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Block Advisor Associate Team Leader
Dallas Staffing • Dallas, TX, US
A tiempo completo +1
Última actualización: hace 19 días • Oferta promocionada
Block Advisor Associate Team Leader
H&R Block • Dallas, TX, US
A tiempo completo +1
Última actualización: hace 22 días • Oferta promocionada
Team Lead
TradeJobsWorkforce • 75313 Dallas, TX, US
A tiempo completo +1
Última actualización: hace más de 30 días • Oferta promocionada
Team Leader
Ibrahim Investment Corporation • Providence Village, Texas, United States, 75227
A tiempo completo
Última actualización: hace más de 30 días
Senior Cloud Architect / Team Lead
NTT DATA North America • Plano, TX, United States
A tiempo completo
Última actualización: hace 13 días • Oferta promocionada