Program Manager

OVERVIEW :

Reporting to the Associate Director of Program, the Program Manager position is a core component of the Year Up United program. This position is responsible for leading and managing a Learning Community comprised of approximately 40 young adults, and approximately 10 professional skills coaches, with the ultimate mission of providing high-quality service to the students in the community as they prepare for corporate internships and careers in Year Up United-related job fields. Successful outcomes for this role include maintaining 85% retention during the Learning and Development phase and no more than 10% attrition in the internship phase, student satisfaction with the Program, and 75% positive outcomes 4 months after graduation.

To be successful in this role, you will bring excellent communication, administrative, and management skills as well as the ability to interface with students, functional departments, and outside stakeholders as we work to achieve our mission. This position will work with our Academic / instructional staff, Student Services and Placement Success departments, as well as all Learning Community members to help provide students with individualized support by addressing challenges and understanding when to leverage other resources.

The Program Manager will also interact with students as a professional skills coach, group facilitator, and advocate, participating in creating and sustaining a positive environment, with trust among students, faculty and staff.

KEY RESPONSIBILITIES :

Team Leadership

• Train, lead, support and coach a core team of approximately 10 coaches; coach / train staff on Year Up United's Program model, and key elements such as facilitation, the student contract, and professional skills coaching
• Run weekly meetings with Learning Community staff and participate in staff trainings
• Coordinate efforts and schedules while maintaining a positive group dynamic amongst both staff and students
• Work collaboratively with other Year Up United functions to coordinate support for students and ensure alignment across departments

Drive Student Success

Learning Community Management

Learning Community Member

QUALIFICATIONS :

Salary : $52,000 - $70,000

#LI-Hybrid

COMPENSATION & BENEFITS :

ORGANIZATION DESCRIPTION :

Year Up United is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults-no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country-a gap that Year Up United is determined and positioned to close through three interconnected strategies : providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults, and changing systems that perpetuate the opportunity gap. Year Up United's intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up United has directly served more than 40,000 young adults since its founding in 2000. Year Up United's nationwide presence includes Arizona, Austin, Bay Area, Charlotte, Chicago, Dallas / Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City / Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up United is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.

COMMITMENT TO DIVERSITY :

Year Up United embraces diversity and equal opportunity in a serious way. All aspects of employment, including the decision to hire, promote, discharge, or discipline, are based on meritocracy. We do not permit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. Learn more about our commitment to diversity : http : / / www.yearup.org / about-us / careers / commitment-to-diversity /

Year Up United is also committed to working with and providing reasonable accommodations to individuals with disabilities. Your recruiter can provide details regarding the expected work environment and any physical requirements. Please let our hiring team know if you need an accommodation at any point during the interview process. Information received relating to accommodation will be addressed confidentially.

TO APPLY :

Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.