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Customer Service Representative

Customer Service Representative

Murray Resources - Best Staffing AgencyHouston, TX, US
Hace 4 días
Tipo de contrato
  • Indefinido
Descripción del trabajo

Job Description

We are partnering with a well-established industrial company to locate a proactive, skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities.

Location : Houston, TX

Salary : $70,000-$80,000

Position Type : Direct Hire

Responsibilities :

  • Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness.
  • Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution.
  • Track and follow up on pending information or documentation to keep projects and orders moving forward.
  • Prioritize workload and respond quickly to changing demands or urgent requests.
  • Provide excellent customer service and maintain strong relationships with clients.
  • Maintain detailed records and ensure all systems are updated accurately.
  • Collaborate cross-functionally within the warehouse and office to resolve issues efficiently.

Requirements :

  • Minimum of 5 years of customer service or order management experience , ideally in a manufacturing, distribution, or industrial environment.
  • Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting.
  • Strong communication and problem-solving skills; able to think quickly and adapt.
  • Experience with project management or coordinating multiple moving parts preferred.
  • Industry experience in chemicals (particularly dried chemicals ) or chemical sales support is a plus but not required.
  • Proficient in Microsoft Office and ERP / order management systems.
  • Must be able to work fully on site and collaborate closely with team members across departments.
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    Customer Service Representative • Houston, TX, US