Administrative Support Specialist

SUMMARY

Performs social work, mobility case management and employment services for individuals and families served by the Hampton Roads Community Action Program (HRCAP), a regional Community Action Agency. This position involves serving as a subject matter expert, a coach that will utilize the Whole Family Approach model, counseling and assessing the needs of individuals and families, coordinating the provision of needed services, and maintaining case records (paper and electronic). This position is responsible for cross-training with other agency programs and services to ensure that individuals and families achieve self-sufficiency by providing services and connecting to various Service Provider Network programs and all local Departments of Social Services served by the HRCAP.

DUTIES AND RESPONSIBILITIES AS AN ADMINISTRATIVE SUPPORT SPECIALIST :

• Record and disseminate notes from agency / program meetings.
• File and organize copies of all check requests, purchase orders, and other agency receipts.
• Setup and breakdown tables, chairs, platforms, and other equipment for program events (in-house and external events).
• Maintain agency vehicles to include : washing, maintenance, key log and mileage documentation.
• Maintain facility room bookings and other maintenance needs for remote sites. Some light maintenance duties include : assembly, painting, cleaning, etc.

ADDITIONAL RESPONSIBILITIES

Other duties within the scope of this position may be assigned.

SKILLS REQUIRED

Other skills within the scope of this position may be assigned.

SAFETY RESPONSIBILITIES

Comply with all Federal, State and Local regulatory standards and procedures. Abide by all HRCAP's Safety Policies, Rules and Regulations; maintain required trainings and certifications for the jobs and equipment to be used; and understand the potential safety hazards in the work area. Ensure that applicable personal protective equipment is worn, in proper operating condition, and used for each job performed.

INFORMATION PRIVACY AND SECURITY

This position will have access to confidential information and is required to be familiar with the HRCAP's Privacy Policy related to the handling of data and using encryption software to ensure data is secured at all times. Any data breaches are to be reported immediately to the Chief Operating Officer.

EDUCATION and / or EXPERIENCE