DME Administrative Assistant

Cancer Partners of Nebraska is seeking a detail-oriented and compassionate DME Administrative Assistant to support our Durable Medical Equipment (DME) department. This role is critical in ensuring high-quality patient care, proper insurance documentation, and smooth operations related to compression garment fittings. This position offers the exciting potential to evolve into a full-time role as the department expands and grows with the team.

Key Responsibilities

Coordinate and complete patient compression fittings in alignment with clinical protocols.

Educate patients on compression garments and address questions with professionalism and empathy.

Perform insurance pre-authorizations and verify eligibility according to Medicare and other payer requirements.

Document all services accurately, including patient follow-up, product disbursement, and invoicing.

Maintain confidentiality and uphold the standards of Cancer Partners of Nebraska.

Manage the DME compression tracking spreadsheet and product inventory.

Oversee post-operative stocking, inventory checks, and supply ordering within the hospital system.

Respond to emails and phone calls from patients, caregivers, and internal teams.

Support daily clinic operations, ensuring cleanliness, safety, and adherence to infection control policies.

Monitor supply levels, conduct monthly inventory audits, and anticipate department needs.

Support audit processes and assist with Rehab Department needs as required.

Continuously expand job knowledge through ongoing training and professional development.

Qualifications

High school diploma or equivalent required.

1-2 years of experience in DME services or patient care support preferred.

Familiarity with HIPAA, OSHA, and infection control protocols.

Strong understanding of healthcare customer service and clerical practices.

Skills and Abilities

Excellent communication skills, both verbal and written.

Calm, professional demeanor in high-pressure situations.

Team player with the ability to collaborate across departments.

Strong attention to detail and organizational skills.

Proficiency in managing clerical systems and documentation processes.

Physical Requirements

Must be able to sit, stand, walk, bend, lift, and reach as needed throughout the day.

Ability to lift and carry up to 30 pounds.

Requires visual and auditory acuity within normal ranges.

Occasional stress related to patient interaction and workload demands.

Why Join Us?

At Cancer Partners of Nebraska, you'll work in a supportive environment where every role is essential to improving the lives of our patients. If you're passionate about healthcare, organized, and eager to make a difference in a dynamic setting, we encourage you to apply.